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Progressive | Plumbing, Heating & Air, Electrical

4.7 214 reviews
Overall rating
4.7
out of 5
214 reviews
5 star 83%
4 star 3%
3 star 3%
2 star 2%
1 star 9%

About Progressive | Plumbing, Heating & Air, Electrical

Progressive Service Company has been providing quality service since 1983, ensuring 100% satisfaction on every job. As a family-owned and locally operated business, they serve residential and commercial clients across the Triangle with prompt and reliable plumbing, electrical, and HVAC service. Their technicians are punctual, personable, and thorough in their work, taking the time to explain issues and solutions. With over 120 service vehicles, Progressive is always available when needed.

Customers have praised the company's excellent service, from the helpful office staff to the knowledgeable and courteous technicians. Customers have highlighted the comprehensive analysis and estimates provided, as well as the technicians' professionalism and attention to detail. The company's commitment to customer satisfaction is evident in the positive reviews, with customers expressing satisfaction with the prompt and efficient service, even for late-night emergencies.

Customers have appreciated the technicians' professionalism and kindness, such as Noah taking off his shoes in wet weather, and Chad's economic approach to resolving issues. The company's 24/7 emergency services have also been commended, with one customer grateful for the response during a stressful time. Overall, customers have been highly satisfied with the fair pricing and quality of work provided by technicians like Marcus.

Sep 2026
4.0
Hi Mark Hilliard,

I really appreciate all the understanding and help you have given me towards a good outcome for my air conditioning and heating unit.

Going forward, please have your guys to communicate better to the customer as well as have good bedside matters when dealing with the clients.

Thank you,
Janet Wagstaff
Sep 2026
5.0
Very knowledgeable and helpful
Sep 2026
5.0
As always, they showed up as promised, identified the problem quickly and completed the repairs efficiently. Great folks to work with!
Photos of Progressive | Plumbing, Heating & Air, Electrical, 110 Fortune Way,  Raleigh
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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Good to know

  •  on-site services

Location

110 Fortune Way, Raleigh, NC 27617

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Progressive | Plumbing, Heating & Air, Electrical · 110 Fortune Way, Raleigh, NC 27617

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