In a search for bathroom floor tile to match our existing shower tile Preferred Flooring was my 9th store. While there were some helpful people at other locations, Pat was extremely helpful and knowledgeable resulting in discussions and samples back and forth that will create an exquisite master bathroom and a rather unique family bathroom. I was very frustrated by the time I got there and Pat (and other staff) got me laughing and looking in new directions that have delighted me and my husband.
About Preferred Flooring & Tile
Preferred Flooring & Tile is a business known for its high-quality products and trendy options, with a spacious 6,500 sq ft showroom. They serve a wide range of customers, from those working with custom builders on multi-million dollar homes to retail and commercial clients, providing the same level of expertise and care for all. The business offers an in-house design staff to help customers find the perfect solution for their interior design needs, whether they want installed products or just the material for DIY projects. Customers have praised Preferred Flooring & Tile for their outstanding customer service, citing helpful and friendly staff who listen carefully to specific needs. One customer mentioned how the team’s suggestions transformed their home into a masterpiece that exceeded expectations, with the installers being precise, professional, and friendly. Another reviewer appreciated that Scott Baize responded quickly to a concern with the tile floor in their shower, personally assessing the issue and arranging repairs swiftly. He followed up afterward to ensure satisfaction, demonstrating excellent service. A different customer shared their positive experience with Tom, the project manager, who was patient and persistent in addressing various quirks in their house to ensure the tile project and new floors in the bedroom and den were done perfectly. The team, including Scott, James, and Pat, helped with product selection and kept them informed about scheduling. The tile and floor teams completed their work with respect and care, showing great craftsmanship. Overall, Preferred Flooring & Tile is highly recommended for both their craftsmanship and customer service.
Reviews
I’ve used the retail and installation services from Preferred Flooring for three projects over the last 1.5 Years. For my personal new construction home, they provided hardwood flooring on all living, kitchen, dining, bedroom and basement floors; marble and porcelain flooring in the bathrooms; custom tiling in the showers; and tile and stone backsplashes in the kitchens and kitchenettes. The result is stunning and the installation was flawless and completed on time. Following that positive experience with Preferred Flooring, I had them install luxury vinyl flooring (wood laminate) in an investment townhouse. I needed that job completed quickly before the tenant moved in, and Tricia and her team worked with me to make it happen. I also had Preferred Flooring install new bathroom floors in another townhome and the price, product and installation exceeded expectations there, as well. I plan to use Preferred Flooring for future investment properties and I highly recommend them.
Excellent, timely service. My home is forty years old and the flooring is laid perfectly! They went above my expectations by cleaning/clearing out the mess the other contractors had left behind. I would recommend Jake and his team for all your flooring and tile needs!
Photos
Hours
Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed
Good to know
- has installation services
- wheelchair accessible
- accepts credit cards
- bike parking
Location
8411 Glenwood Avenue Suite 105, Raleigh, NC 27612
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