About Jay's Heating And Cooling

Jay's Heating And Cooling is a great company with fantastic employees. Customers praise the company's excellent service, efficient and polite crew, and outstanding communication and work quality. The owner is a nice guy who provides excellent customer service. The techs are prompt, honest, and the nicest people to interact with, working super hard to get things fixed. Clients are highly satisfied, will never call anyone else, and recommend the company to friends and family. This HVAC is a go to for many clients, with referrals loving them for being honest, timely, and very professional. Service includes AC Replacement + UV Light Install. Quoting by text is available, with flexible weekend verification. They do not pressure customers to replace furnaces unnecessarily. Technicians are helpful and teach customers about ACs. UV lights are recommended for air quality. Installers are polite and work efficiently. Pricing is reasonable and market-aligned. Customers have had excellent experiences with issues, with the crew being on top of their game. They are responsive and professional.

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Reviews for Jay's Heating And Cooling

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  • Jul 2026

    Loved working with Taylor. He's very knowledgeable and personable. He didn't try to upsell me on anything. My a/c works nicely now. Jay's Heating and Cooling has been very responsive. I won't hesitate to call them the next time around.

  • Jul 2026

    Kudos to Taylor! Our 39 year old Trane outdoor central air unit fan stopped working. Taylor responded quickly and had us back up and running in no time. Jay's Heating and Cooling replaced our upstairs heating and AC a couple of years ago. We're very pleased with the installation and service. The folks at Jay's Heating and Cooling are excellent. I highly recommend them!

  • Jul 2026

    Relieved to find an HVAC company that sticks with the client to make sure the job gets done. Had a completely new system installed and Jay’s worked through several unit manufacturing defects until installing another completely new system. They also brought us window AC units to keep the house cool until the new system proved itself free of issues. I know it was even more frustrating for them than for us but they did not quit. Really could not recommend any other company.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

 on-site services accepts credit cards veteran-owned offers military discount

Location

6616 Prescott Shore Dr, Wake Forest

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