About Mitchell Heating & Cooling
Mitchell Heating & Cooling is a family-owned and operated HVAC contractor that has been serving North Carolina since 1973. They are committed to completing every job right the first time and have built their reputation on a foundation of satisfied customers through quality workmanship and prompt service. The team is known for their amazing efficiency and flexibility, showing niceness and respect for property. Customers appreciate their professionalism, responsiveness, and top-quality service in regular maintenance and repairs. Their technicians are great, always on time, and detailed when explaining everything. One recent customer noted how a technician diagnosed a problem quickly and provided a written estimate, having the necessary parts on hand to fix the unit promptly. Another customer highlighted how the technician took the time to explain each step during the visit, ensuring they felt knowledgeable about their system. With several promotions including financing available, Mitchell Heating & Cooling is recommended by many neighbors. This trusted company provides HVAC system maintenance services and is now the go-to for many customers in need of reliable HVAC solutions.
From the moment Chris Via (Sales Rep and Outstanding Ambassador for Mitchell) came to provide an overview, explanation, options, and costs to the moment when Jared came to test and start up the new HVAC system we experienced a level of service, civility, patience, and support that exceeded our high level of expectation.
From the exceptional documentation (which included list of accolades and awards) which was comprehensive and transparent to the professionalism and impressive work ethic of the installation team comprised of Naz, Liam and Zek, our confidence and trust grew that we had made the correct choice by selecting Mitchell HVAC over 3 other candidates.
Shout out to the electricians (Tim and Anthony) as well as the install supervisor Ryan who stopped by around lunch time to see how things were progressing.
The attention to detail and customer satisfaction reinforced that Mitchell HVAC was true to the core values that have elevated their reputation.
If you are looking for a company that truly values their customers, have exemplary technical skills, are respectful, kind and patient, and offer a good price for a high level of service then you should seriously consider Mitchell HVAC.
Respectfully,
Jesus and Rebecca
Mitchell did a good job with analyzing our issue with air conditioning. They need to improve communication when they are running late. I would recommend them for their repair services though.
Angelo was very prompt, extremely professional, and knowledgeable. We will continue to use Mitchell Heating & Cooling for all of our HVAC needs and services.