About Icy Hot Heating and Air Conditioning
Icy Hot Heating and Air Conditioning Inc. is a locally owned and operated company in Raleigh, NC, serving the community since 2008. They specialize in heating and air conditioning needs and are known for their exceptional service, focusing on quality, attention to detail, and cleanliness. Their team of technicians is dedicated to providing 24/7 emergency services for urgent HVAC needs. Customers frequently praise the company for its responsiveness, efficiency, and reasonable pricing. Many reviews highlight Frankie's group at Icy Hot as the best vendor to work with, describing them as prompt, honest, and reliable. Technicians are often noted to be knowledgeable, professional, and patient when explaining issues and answering questions. Icy Hot has received positive feedback for their ability to quickly diagnose and repair problems, with customers reporting satisfaction with both the service and the cost. Long-time customers appreciate the thorough job done by the team and their respectfulness. One satisfied customer shared how the company tracked down a new fan motor and installed it within days, showing their commitment to service and customer satisfaction.
They are responsive, knowledgeable and efficient. When I called, they picked up immedicately and had us scheduled to be seen the next day. Nice people. Would definitely recommend.
I gave them a call at 4:30 in the morning and got an answer in 10 minutes that they would be able to check out my problem in the afternoon. They got here at 12:30 and fixed the A/C. By 2:30 my A/C was doing its job. Good people and very knowledgeable. Would recommend them to anyone who needs A/C or heat work.
The company came out the same day of my call which was already a step in the right direction. The star of my service call - Tim, individual that takes pride, integrity, transparency in their work (old school guy ). He was attentive, professional and even taught me a few things along the way to be an educated homeowner. In this day and age where jobs are converting to AI or choosing younger people that have far less experience, I would go for Tim all day long. On a side note, I want to thank the gentleman that viewed Tim for his years of experience and work ethic and gave him an opportunity to do what he does. And Tim, thank you so much, it was great chatting with you.