Company installed full HVAC (AC & Heating) system in 2024. Installers performed job very professionally! System functioned effectively at completion of job.
Installers were careful not to damage my internal walls and other property while removing, manuering and transporting large sized old and new equipment to/from my attic, down my long spiraling stairs and outside my home. Company had been responsive with my followup routine service calls.
About Carlton, Inc
Carlton Heating & Air Conditioning Inc. provides efficient and affordable heating and air conditioning services. The business is well-known for its commitment to indoor comfort, offering maintenance services, including heating, ventilation, air conditioning, and repairs. Customers appreciate the professionalism and expertise of the technicians. Lucas has received praise for his thoroughness and helpful advice. The team has been recognized for their consultative approach during the installation of upgraded A/C units, taking care of all details and ensuring improved energy efficiency. Many customers report satisfaction with lower electric bills after service. Recent reviews highlight outstanding service. One customer described a situation during a heat wave, where their home was still too warm. After calling for help, the team quickly came to assist, refilled coolant, and identified a coil leak due to a factory defect. The technicians were praised for being fast, efficient, and friendly. Another customer called Carlton to repair an older HVAC unit and was so impressed with their service and professionalism that they called them again when they needed a total system replacement. They completed the install in just a few hours at a competitive price. The owner and team have been very professional, fair and complete said task in a timely fashion never impeding construction schedule in place. Carlton Heating & Air Conditioning Inc. is highly recommended for its reliable service, knowledgeable staff, and dedication to customer satisfaction. Many now have service agreements with Carlton Heating + Air, noting that their services provide great value.
Reviews
Our AC went out while my wife and I were on our babymoon and the grandparents were staying with our 2 year old daughter at our house. The owner, Mr. John, spoke with me directly, and Missy called me and had Tyler come our first thing, my unit was fixed by 10 am. Tyler was communicative and direct, overall a great experience - will use them again. Top notch service, cuatomer care and knowledge/experience over here. Thanks Tyler & team!
Prompt customer support and service when needed. This one thing is hard to come by now a days. I wanted to add to my already 5 stars that Greg has been exceptional with solving my HVAC issues which is a product issues but this guys are supporting 100%
Photos

Hours
Good to know
- on-site services
- no online estimates
- accepts credit cards
- veteran-owned
- open to all
Location
6622 Old Wake Forest Road, Raleigh, NC 27616
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