Reviews for A Plus Family Care
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 5PM
Sunday: Closed
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accepts credit cards free wi-fi
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Ratings
Google: 2.9/5 Facebook: 3.1/5A Plus Family Care
4551 New Bern Ave #160, Raleigh
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Usually this place has excellent care for my family (OBGYN services), but on my sister's last visit the medical assistant was extremely unprofessional and rude. If you cannot be compassionate or have compassionate care, do not be part of healthcare!! This is coming from someone who also works in healthcare. Someone please speak to her about being appropriate and compassionate with her responses; made my sister cry.
Follow-up: After leaving my review, I was contacted by A Plus. Jennifer solved every issue I had. She was understanding, compassionate, and assured me of changes that would be taking place for the better. She took the time to personally call, attend every need I had and fixed an issue from previous visit. I was so pleased to have someone call and be willing to solve every issue I had. Thank you so much Jennifer!My kids and I have been patients here for almost 5 years. I continued going here because they have pediatrics, OB and physicians all in one place. However, after my experience the past couple of months, I'm switching practices.I recently had a horrible sinus infection...read full review
My wife and daughter all new patients here. All of the staff were very helpful prompt and friendly. They got us in quickly and the manager was great Jennifer helped streamline this process for us all. The provider Abby was amazing and personable. Highly recommend!