About Floor Coverings International Southeast Charlotte
Floor Coverings International Southeast Charlotte is a mobile flooring store that brings thousands of samples to customers' homes, allowing them to see how they look in their own lighting. The company offers a wide range of beautiful carpet, hardwood, laminate, tile, and specialty flooring options from around the globe. With trained design associates, including a helpful team member named Donnie, Floor Coverings International provides flawless flooring installation and carpet installation that has satisfied thousands of customers in Southeast Charlotte and the surrounding area. Customers appreciate the excellent service, professionalism, and courtesy, noting that the installers are nice and efficient, delivering beautiful high-quality results. The company is committed to customer satisfaction, ensuring they are not happy until the customers are happy, and is available for questions and concerns after completion.
I was referred to FCI by my interior designer daughter who had high praise for them. Tegan came to my house with samples, spent a lot of time getting to know exactly what I was looking for and continued sending other samples I may like. She was very patient and personable and very knowledgeable about her products. Shortly after my decision was made the flooring was put in. They first needed to remove my old tile and slate which, of course, caused considerable dust, then my new beautiful floor was laid. They then sent out a cleaning crew to handle all of that dust. I was very pleased with the entire process and highly recommend FCI for your next flooring project!
They were great from start to finish! Our rep Donnie took his time and explained everything in detail. You can tell they want you to be happy. The installers showed up on time and completed the job efficiently but still made sure I was happy along the way and took their time on the details. 10/10 would work with them again.
We received 5 quotes from various companies and Floor Covering International had the best pricing with the best product without any pushy sales person. They took care of us every step of the way and The customer service was better than I could’ve ever excepted.