Cleaned basement carpet post flash flood damage. Very thorough and got out stains I wasn’t expecting to come out. Also cleaned sofas & 2 upholstered chairs. Explained the options and pricing very clearly upfront. No surprises. Everything looks great!
Anne Winn
Jun 2025
Chem-Dry is my favorite carpet cleaner. They never disappoint. I just had my carpet cleaned and I am so pleased with how it turned out. My carpet cleaner, Marshall, took his time and really concentrated on the difficult areas. The result was astounding! I thought he was sincere, thorough, and very professional. I will definitely call again.
Cindy Zieba
May 2025
I called chem dry sobbing mid-day because all 3 of my dogs had an accident all over our couch and rug in our brand new house. They were able to come out for an emergency same day clean.
Brittany was awesome and very empathetic over the phone. Rich jumped in quick to get one of his team members over to me. Marshall is the young gentleman in the photo who ended up in a roadside ditch trying to get to my house. He was able to get help, get equipment in the mean time and service our home even while being stuck.
I am so grateful for the team and I couldn’t have gotten through one of my worst days without them.
Highly recommend 💥💥💥
KATHY GRAVITT
Feb 2024
As always, Phil did a knock out job. He is prompt, polite and professional. Does such a great job.
Lia Sater
Apr 2023
Filled out contact form requesting appointment and text message as preferred contact. Crickets.
SR Bullis
Sep 2021
I used their service a few years ago. Imagine my surprise when they were able to remove a cola stain from several years previous to then. It was nearly 36" in diameter and they made it completely disappear!
Allan
Jul 2021
We called this company with a request to clean our sofas right before the Easter holiday. The owner was quick to work us into the schedule, to which we were grateful. We were asked with the first sofa to be cleaned if the whole sofa was to be cleaned or just the cushions. - thought this was odd, and wondered if maybe he were in a hurry. The cushions were held over the carpet and sprayed with water and cleaner, then vacuumed. This took me by surprise, as it got the carpet rather wet. I expressed concern about this, but was assured that it would get vacuumed and would soon dry. The carpet did dry rather quickly, but with a touch of a crunchy texture. The sofa cushions took 3 days to dry, with my windows open and the fan on. The smell was that of wet animal, far worse than the faint smell of puppy that it had before. I unzipped the cushion to assist in drying them out, and that's when it was realized that the inserts were down feather. I take some responsibility for not knowing the composition of my sofa, but I would think that a company that does this professionally would have the insight to check the material before they clean. The second sofa was a cream color which had no real stain or damage, but it had darkened over time and so we were hoping that it would clean up nicely . After drying, this sofa looked darker than it had before, there is a crunchy texture and if you run your hand over it , you will get a grimey build up. Whatever was used to clean sofas, and inadvertently, my carpet, was not properly rinsed or vacuumed out. All in all, we were out $200. We were hoping to extend the life of the sofas, but have now slipcovered them and begun shopping for replacements. We had discussed having the carpets cleaned on a subsequent visit, but we will be choosing a new company for the next job.Hi Ron, it was with you that the appointment was made, squeezing us in first thing on Good Friday. :-/Service: Upholstery cleaning
Vicki Moore
Apr 2021
I cannot say enough good things about my experience with Chem Dry of the Triad. I have had them out to take care of pet stains on my carpet a couple of times in the last year. Always on time, professional and they get the carpet so clean! The first time I called them, another carpet cleaning company had come out to clean my carpet. They did a really poor job and hit a pet stain that had no odor before they cleaned the carpet. I was panicked because the odor was horrible! I called Chem Dry of the Triad and they came out the next day (week of Thanksgiving) and took care of the carpet odor. I will never use another company. I have been fortunate to have Gray as the carpet cleaner each time.He is a true asset to the company!Services: Pet stain and odour removal
Christa Vernon Norrell
Mar 2021
Wouldn’t use any other company! I’ve used them personally and at Texwipe when I was Maintenance Admin. They’re the best! Carpet is never wet and always clean!
JANE GUTSELL
Feb 2021
The young man who cleaned my very old and very dirty chairs did a great job. In addition to the quality of his work, he was amiable, polite, and observant of all safety precautions. I will definitely use your company again and recommend you to others. Thanks!
Edith Brady
Cleaned basement carpet post flash flood damage. Very thorough and got out stains I wasn’t expecting to come out. Also cleaned sofas & 2 upholstered chairs. Explained the options and pricing very clearly upfront. No surprises. Everything looks great!
Anne Winn
Chem-Dry is my favorite carpet cleaner. They never disappoint. I just had my carpet cleaned and I am so pleased with how it turned out. My carpet cleaner, Marshall, took his time and really concentrated on the difficult areas. The result was astounding! I thought he was sincere, thorough, and very professional. I will definitely call again.
Cindy Zieba
I called chem dry sobbing mid-day because all 3 of my dogs had an accident all over our couch and rug in our brand new house. They were able to come out for an emergency same day clean. Brittany was awesome and very empathetic over the phone. Rich jumped in quick to get one of his team members over to me. Marshall is the young gentleman in the photo who ended up in a roadside ditch trying to get to my house. He was able to get help, get equipment in the mean time and service our home even while being stuck. I am so grateful for the team and I couldn’t have gotten through one of my worst days without them. Highly recommend 💥💥💥
KATHY GRAVITT
As always, Phil did a knock out job. He is prompt, polite and professional. Does such a great job.
Lia Sater
Filled out contact form requesting appointment and text message as preferred contact. Crickets.
SR Bullis
I used their service a few years ago. Imagine my surprise when they were able to remove a cola stain from several years previous to then. It was nearly 36" in diameter and they made it completely disappear!
Allan
We called this company with a request to clean our sofas right before the Easter holiday. The owner was quick to work us into the schedule, to which we were grateful. We were asked with the first sofa to be cleaned if the whole sofa was to be cleaned or just the cushions. - thought this was odd, and wondered if maybe he were in a hurry. The cushions were held over the carpet and sprayed with water and cleaner, then vacuumed. This took me by surprise, as it got the carpet rather wet. I expressed concern about this, but was assured that it would get vacuumed and would soon dry. The carpet did dry rather quickly, but with a touch of a crunchy texture. The sofa cushions took 3 days to dry, with my windows open and the fan on. The smell was that of wet animal, far worse than the faint smell of puppy that it had before. I unzipped the cushion to assist in drying them out, and that's when it was realized that the inserts were down feather. I take some responsibility for not knowing the composition of my sofa, but I would think that a company that does this professionally would have the insight to check the material before they clean. The second sofa was a cream color which had no real stain or damage, but it had darkened over time and so we were hoping that it would clean up nicely . After drying, this sofa looked darker than it had before, there is a crunchy texture and if you run your hand over it , you will get a grimey build up. Whatever was used to clean sofas, and inadvertently, my carpet, was not properly rinsed or vacuumed out. All in all, we were out $200. We were hoping to extend the life of the sofas, but have now slipcovered them and begun shopping for replacements. We had discussed having the carpets cleaned on a subsequent visit, but we will be choosing a new company for the next job.Hi Ron, it was with you that the appointment was made, squeezing us in first thing on Good Friday. :-/Service: Upholstery cleaning
Vicki Moore
I cannot say enough good things about my experience with Chem Dry of the Triad. I have had them out to take care of pet stains on my carpet a couple of times in the last year. Always on time, professional and they get the carpet so clean! The first time I called them, another carpet cleaning company had come out to clean my carpet. They did a really poor job and hit a pet stain that had no odor before they cleaned the carpet. I was panicked because the odor was horrible! I called Chem Dry of the Triad and they came out the next day (week of Thanksgiving) and took care of the carpet odor. I will never use another company. I have been fortunate to have Gray as the carpet cleaner each time.He is a true asset to the company!Services: Pet stain and odour removal
Christa Vernon Norrell
Wouldn’t use any other company! I’ve used them personally and at Texwipe when I was Maintenance Admin. They’re the best! Carpet is never wet and always clean!
JANE GUTSELL
The young man who cleaned my very old and very dirty chairs did a great job. In addition to the quality of his work, he was amiable, polite, and observant of all safety precautions. I will definitely use your company again and recommend you to others. Thanks!