The Jacksonville Community Based Outpatient Clinic (CBOC) is a healthcare facility that serves veterans in the local area. Based on the reviews, the clinic has received mixed feedback from patients.
Some patients have reported negative experiences, citing rude behavior from the staff and feeling ignored during check-in. However, other patients have had more positive encounters, describing the staff as friendly and helpful, particularly the lab nurses and the individual in a shirt and tie who walked around the clinic.
The clinic appears to have a well-functioning mental health support team, and patients have generally been able to receive the care and referrals they need, although there have been some small errors with the referral process. Patients are advised to keep a mask on hand if they plan to have lab work done, and to be mindful that the front desk staff are not medical professionals and may not be able to address complex medical inquiries.
Overall, the CBOC seems to provide a range of services to veterans, with a mix of positive and negative experiences reported by patients.
My husband is a veteran and he has been feeling terrible for the past 3 months and I think this facility is awful they should have a hospital in Jacksonville or somewhere near Jacksonville because some veterans can’t drive or don’t have transportation to drive for 2 or 3 hours with all veterans and military bases they should have better care
Jacksonville Community Based Outpatient Clinic provides solid care for veterans and the staff generally treat people with respect. Appointments moved along once we were called back and the providers listened without rushing the visit. The clinic itself is clean and easy to find on Henderson Drive. For routine outpatient needs this location gets the job done and the people who work there clearly understand the veteran population they serve.
The experience was good overall but not perfect. Wait times in the lobby ran longer than expected and check in took extra time because of the usual paperwork and verification steps. Scheduling a follow up required patience and a couple… read full review
I have nothing but respect and gratitude for the staff of the Jacksonville CBOC. Many of the employees are Veterans themselves, or married to one, or have a close relative that is a Veteran. There have now been a total of four times that they because of their attention to the veteran and genuine concern they have saved my life. I think the world of my current Primary Physician and his team. The truth is I've been there when some of those who wrote negative reviews have been there. Put simply, how one treats those that serve often determines the attitude they perceive as coming from the one trying to do their job and help them. A little kindness and courtesy means… read full review
4006 Henderson Drive, Jacksonville, NC 28546
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