Firestone Complete Auto Care in Jacksonville, NC, has been serving the community since 1926. They offer a wide range of services, from tire sales and maintenance to repairs for all makes and models. Customers praise the mechanics for their expertise in identifying issues, such as problems with the front end of a truck.
One customer highlighted the value of Firestone's lifetime wheel alignment service, noting that it has saved them money on tire wear and even improved their fuel efficiency after a coolant flush. They found the service and staff exceptional and recommend Firestone over doing maintenance at home.
Another customer, while acknowledging the quality of the workers, expressed frustration with the company's policy regarding lifetime alignment transfers. They were unable to apply their existing lifetime alignment to a new vehicle after their transmission failed, despite having purchased it recently.
Overall, Firestone Complete Auto Care in Jacksonville is known for its reliable and affordable auto care, with a team of skilled mechanics who take the time to address customer needs.
Great service especially with Jose! Very attentive and helpful. He took his time to explain everything to me clearly and made sure I had a smooth experience with them. Came here for an oil change and new tires and they did an amazing job keeping me updated.
Local Valvoline messed up my oil filter. The workers here informed me of the issue and gave me pictures to take to Valvoline to get a refund. They were super informative on the issue. Overall Great place not as busy as the one located in Mainside. Which is great if you need something done fast.
Super friendly, and always professional.
If you work on New River, it’s a great place to drop your car while you’re at work. They do a great job of keeping you updated on the status/progress.
4060 Schmidt Street, Jacksonville, NC 28545
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.