Five stars for the Parts Department at Moore Buick GMC! I bought my truck new here years ago and handle all my maintenance with the dealership, but the parts team consistently goes above and beyond.
Whether I’m ordering new accessories or tracking down specific replacement parts, the experience is always top-notch. A huge shoutout to John, he and his entire staff are exceptionally polite, knowledgeable, and always eager to help. Every interaction with them has been a great experience.
Highly recommend them for any parts or accessories you need in Jacksonville!
About Moore Buick GMC Truck, Inc.
Moore Buick GMC Truck, Inc. in Jacksonville, North Carolina, is a reliable choice for those seeking quality vehicles and exceptional service. The dealership offers a diverse lineup, including popular models like the GMC Sierra 1500 and the Buick Encore, ensuring customers can find the right vehicle for their needs. They work with local credit providers to offer competitive loan and lease options.
Customers praise the dealership's skilled service team, which uses authentic OEM parts to maintain vehicles in excellent condition. One technician, known for thoroughness, communicates clearly about vehicle issues and necessary repairs. The sales team also receives high marks; one salesman is highlighted for his polite, professional, and non-pushy approach, making the buying experience enjoyable.
The dealership’s reputation is further confirmed by quick, efficient service, such as when they reprogrammed a Yukon after a phone appointment, completing the work in just a few hours at a reasonable cost. Customers also appreciate the friendly staff who ensure all needs are met, and their knowledgeable sales team, including Juan Espinoza, who took the time to explain vehicle features thoroughly, making the whole process smooth and positive. Moore Buick GMC Truck, Inc. has demonstrated a strong commitment to customer care, as seen in their quick responses and attentive service, ensuring clients leave satisfied.
Reviews
We recently had an outstanding experience at Moore Buick Parts Department thanks to the efforts of John and Josh! They both provided exemplary customer service by going above and beyond to help with the purchase of accessories for our new GMC Sierra truck. They come highly recommended.
Routine maintenance and diagnosis of the noise I had been hearing was quickly, and it appears accurately, performed. Repair took a while but was finished quicker than projected.
The only negative was that cleaning was being performed on the floors, etc and the chemicals being used affected my allergies and I had trouble breathing. But hey, that's just me.
Photos

Hours
Good to know
- offers repair services
- accepts credit cards
Location
2445 North Marine Boulevard, Jacksonville, NC 28546
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