About Moore Buick GMC Truck, Inc.
Moore Buick GMC Truck, Inc. in Jacksonville, North Carolina, is a reliable choice for those seeking quality vehicles and exceptional service. The dealership offers a diverse lineup, including popular models like the GMC Sierra 1500 and the Buick Encore, ensuring customers can find the right vehicle for their needs. They work with local credit providers to offer competitive loan and lease options. Customers praise the dealership's skilled service team, which uses authentic OEM parts to maintain vehicles in excellent condition. One technician, known for thoroughness, communicates clearly about vehicle issues and necessary repairs. The sales team also receives high marks; one salesman is highlighted for his polite, professional, and non-pushy approach, making the buying experience enjoyable. The dealership’s reputation is further confirmed by quick, efficient service, such as when they reprogrammed a Yukon after a phone appointment, completing the work in just a few hours at a reasonable cost. Customers also appreciate the friendly staff who ensure all needs are met, and their knowledgeable sales team, including Juan Espinoza, who took the time to explain vehicle features thoroughly, making the whole process smooth and positive. Moore Buick GMC Truck, Inc. has demonstrated a strong commitment to customer care, as seen in their quick responses and attentive service, ensuring clients leave satisfied.
Had appointment at 7 AM on 4 Feb 26. Took car over about 3 PM on the 3rd so we weren't worried about driving first thing in the morning after the recent snow storm. Dropped car off with two planned stops on way home. Made one (not long) stop on Western Blvd and before we got to the second stop on Yopp Rd we already had a text saying the car was ready for pickup. Hadn't occurred to us they were going to work on it that afternoon. Great experiences every time we've been to their service department.
Blake Washington worked with me and helped get me a deal for my vehicle. He was great, allowed me to check out the vehicles I was interested in without hovering and added unwanted information, he wasn’t pushy to make a deal. What you want in a car salesman. Thanks
Fantastic dealership to get any service done to your vehicle. The service department was helpful and got a new thermostat put in my car in under 4 hours. Definitely taking my vehicle here from now on