About ADU Water Fire Mold Storm
Reviews for ADU Water Fire Mold Storm
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ADU Water Fire Mold Storm, a fully licensed and insured residential and commercial restoration company, specializes in water, fire, mold, and storm repair damages in Jacksonville, NC and surrounding areas. The company operates 24/7 and has a dedicated emergency response team to handle various damages. Their team members, such as Matt, Garrett, and Will, are highly praised for their professionalism, expertise, and attention to detail. They work efficiently to dry out affected areas, seal up damage, and restore homes. The company works with all insurance companies and offers direct pay and financing options. Customers appreciate their prompt arrival, thorough explanations, and personalized care. Gloria is also commended for her assistance in scheduling free assessments. Overall, ADU Water Fire Mold Storm is known for its exceptional service, making them the top choice for water damage restoration services in the area.
From the moment I reached out to ADU, the experience was outstanding. Josh was extremely responsive and answered every one of my questions, and to his credit I had a lot of them. He and the entire ADU team were not only quick to communicate, but they also took the time to explain the entire mold remediation process clearly from start to finish. Their pricing was also very fair. I have worked with many contractors where the sales process is great, but the experience declines once the crew arrives. That was absolutely not the case with ADU. The team was prompt, showed up exactly on time, and demonstrated an impressive level of care for our home. My wife and I appreciated how neat and organized they kept their workspace, and they cleaned up thoroughly each day. You could tell their crew was engaged and took pride in their work, which gave us a lot of confidence. We did discover additional damage once the project began, but Josh walked us through the issue clearly and the additional costs remained extremely fair. They handled everything with professionalism and transparency. Hiring a remediation company is never something you want to do, but ADU took all the stress out of the situation and delivered fantastic results. I highly recommend them to anyone who needs honest, reliable, and high‑quality work.
This is a great company to help you navigate through remediation and restoration problems. I highly recommend ADU if you are looking for this service!!!
Great experience working with ADU! Professional, fast, and billed the insurance company directly (no cost to me). DEFINITELY helped file the claim and fight for a proper estimate. Without ADU, the check would have been much less.