Animal Hospitals near Hillsborough

“Thank you for your excellent care of Moonshadow yesterday.

Knowing that Dr. Miller has an emergency vet medicine background, I was comfortable bringing my 1.5-year-old cat straight to him when I knew she was in danger. I called ahead, ran a red light or two, and got her into an exam room within ten minutes. Everything was explained to me, including visuals, like seeing a normal sample next to my cat's sample. I was given exact pricing for the workup right away, so I didn't have the added stress of wondering if I could afford the first stage of my cat's care. I had heard that vets and vet techs did all the jobs of every team member in the human healthcare system, but it hit home when I peeked through the window and saw Dr. Miller at a microscope, doing the work of a human pathologist.

We came up with a plan, but when Moonshadow got worse and the plan had to change abruptly, I felt comfortable with the recommendation that I have Moonshadow euthanized. Even that plan had to change when her terrible physical condition prevented Dr. Miller or the tech from inserting an IV as usual. Once we had the new plan underway and Moonshadow was finally comfortable and no longer afraid, the very kind tech took good care of both of us while I listened to Dr. Miller doing something I've done myself many times - switching back and forth between the crisis and routine care, changing his demeanor seamlessly at the doorway every time he left to examine a healthy happy puppy. Having walked away from many human deaths and gone straight back to my other patients' routine care, I know it's not easy, but it's necessary to keep your other patients feeling comfortable. I know that the tech who stayed with me had to do the same thing after I left, so props to her, too. It was nice to know that the same tech who was at Moonshadow's first kitten appointment helped her at the end of her life too. They took great care with details before I left, making sure everything was as minimally stressful for me as possible.

In short, I will continue to bring my pets to NCAH, even though I'm about to move half an hour away.

I would also like to congratulate Debbie on her retirement. Anyone reading NCAH reviews will see Debbie mentioned. She was the first face I saw at NCAH, and her effusive kindness is missed by many!“

“I was taken into the exam room as soon as i checked in. Waited a very short time to see the tech. Then shortly after to see the doctor. Asked good questions, gave suggestons for concerns. Very helpful and understanding about my dogs fearfulness. Good visit“

“Outstanding, super friendly staff that provide excellent, compassionate care! Prices are very reasonable and they did a great job dealing with our kitty, who gets stressed out by vet visits. They even gave us a little gift bag for being a new client. I highly recommend them!“