Dr. Tridico is my favourite GP! I’ve been going to her for years and I’ve never had to wait. She is skilled and knowledgeable! *****
Carlos de la Garza
Oct 2024
I was seen on time. Everyone was so pleasant. They seemed genuinely concerned about my health. Dr Glenn spent a lot of time with me answering all my medical questions and reviewing my lab results. He felt there was no need to increase my medication.
Terry B
Oct 2024
Awesome!!!!!
Brandon Fowler
Sep 2024
Update: I was able to get a call back from a patient coordinator, Dallas, who was able to understand my concerns and get me routed to the appropriate person to correct the billing issue so that I am now receiving the bills and can provide payment through the portal. Updating from 1 to 4 star, mainly because Dallas did awesome at getting my issue fixed, so if you run into issues, I would recommend contacting or asking for a patient coordinator to try to help.
I love the provider and staff but the billing department appears to have bungled their system upgrades and failed to send me notices of how much I owe. Rather than actually calling me they attempted contact through text message and email which also were not delivered (and most importantly for any decision maker that reads this are NOT RELIABLE DELIVERY METHODS FOR COMMUNICATION OF IMPORTANT DETAILS!). My balance, unknown to me as I had no contact on how much I owed and the payment portal moved from the last communication I received before their migration, my debt was then referred to a debt collection (humorously referred to as "secondary billing"). If you want customers to pay their bills, you have to actually talk to them. Also of note, when mentioned to the billing representative that the processes they believe to be working (text and email) are not they declined to provide any contact that I could speak with to try to figure out why these systems are not working.
Jennifer Nesich
Aug 2024
Dr Parker and staff are AWESOME!!! I recently moved and will continue keeping her as my doctor no matter how long the commute! Everyone that works there has been so helpful and they go above and beyond! I have a very unique situation that requires a lot of attention and so much paperwork. She not only accommodates this but understands the importance of my needs! Thank you for all you do!
Gary Fulbright
Apr 2024
Lisa Patton is the best. Staff is terrible. Does not respond to message. Portal sucks. New patient. Very disappointed
rosetta patterson
Apr 2024
Dr. Tridico is the Best! My whole family goes to her, always straight to the point and honest with you, she takes her time with you she’s not the one to run in and rush out and on to the next one, if I could give her 100 stars I would! Marsha (CNA) that helps Tridico is very sweet and will help any way she can also. Angela and Erica at the front are the most friendly people you could ever meet very professional with their job!
Donna Elliott
Mar 2024
Dr. Polster & staff are always friendly & helpful setting up appointments & making sure all questions are answered to my satisfaction.
Tyra Church
Feb 2024
Dr Glenn is an awesome doctor. He truly cares about his patients and ensures he answers any/all questions that I have. He’s very thorough and professional!
Anna
Dec 2023
Wonderful place with caring doctors, nurses, and staff members. We cannot say enough wonderful things! Highly recommend!
Candace C
Dr. Tridico is my favourite GP! I’ve been going to her for years and I’ve never had to wait. She is skilled and knowledgeable! *****
Carlos de la Garza
I was seen on time. Everyone was so pleasant. They seemed genuinely concerned about my health. Dr Glenn spent a lot of time with me answering all my medical questions and reviewing my lab results. He felt there was no need to increase my medication.
Terry B
Awesome!!!!!
Brandon Fowler
Update: I was able to get a call back from a patient coordinator, Dallas, who was able to understand my concerns and get me routed to the appropriate person to correct the billing issue so that I am now receiving the bills and can provide payment through the portal. Updating from 1 to 4 star, mainly because Dallas did awesome at getting my issue fixed, so if you run into issues, I would recommend contacting or asking for a patient coordinator to try to help.
I love the provider and staff but the billing department appears to have bungled their system upgrades and failed to send me notices of how much I owe. Rather than actually calling me they attempted contact through text message and email which also were not delivered (and most importantly for any decision maker that reads this are NOT RELIABLE DELIVERY METHODS FOR COMMUNICATION OF IMPORTANT DETAILS!). My balance, unknown to me as I had no contact on how much I owed and the payment portal moved from the last communication I received before their migration, my debt was then referred to a debt collection (humorously referred to as "secondary billing"). If you want customers to pay their bills, you have to actually talk to them. Also of note, when mentioned to the billing representative that the processes they believe to be working (text and email) are not they declined to provide any contact that I could speak with to try to figure out why these systems are not working.
Jennifer Nesich
Dr Parker and staff are AWESOME!!! I recently moved and will continue keeping her as my doctor no matter how long the commute! Everyone that works there has been so helpful and they go above and beyond! I have a very unique situation that requires a lot of attention and so much paperwork. She not only accommodates this but understands the importance of my needs! Thank you for all you do!
Gary Fulbright
Lisa Patton is the best. Staff is terrible. Does not respond to message. Portal sucks. New patient. Very disappointed
rosetta patterson
Dr. Tridico is the Best! My whole family goes to her, always straight to the point and honest with you, she takes her time with you she’s not the one to run in and rush out and on to the next one, if I could give her 100 stars I would! Marsha (CNA) that helps Tridico is very sweet and will help any way she can also. Angela and Erica at the front are the most friendly people you could ever meet very professional with their job!
Donna Elliott
Dr. Polster & staff are always friendly & helpful setting up appointments & making sure all questions are answered to my satisfaction.
Tyra Church
Dr Glenn is an awesome doctor. He truly cares about his patients and ensures he answers any/all questions that I have. He’s very thorough and professional!
Anna
Wonderful place with caring doctors, nurses, and staff members. We cannot say enough wonderful things! Highly recommend!