ECU Health Neurosurgery & Spine Center provides exceptional medical care to patients, with a focus on personalized treatment plans. The center's neurosurgeons work closely with patients to determine the best course of action, whether it's surgery or a more conservative approach. Each surgeon has specialized training in specific areas, ensuring that patients receive expert care for their condition. The center's staff is dedicated to providing compassionate care, with nurses and doctors going above and beyond to make patients feel comfortable and cared for. Patients have praised the team for being very professional, compassionate, kind, and knowledgeable. Dr. Bond and his team are highly recommended for listening to concerns, explaining conditions clearly, and successfully performing surgeries. The facility's nurses and providers are described as awesome, providing excellent care. However, some feedback indicates that the register staff could improve customer service, as their friendliness and attitude could be better. Management is encouraged to focus on retraining the first point of contact to make the experience even more welcoming. With a focus on minimally invasive techniques and quick appointment scheduling, ECU Health Neurosurgery & Spine Center remains a trusted destination for those seeking expert care for their neurosurgical needs.
My visit with Dr. Male
was on time, efficient and very through. Dr. Male was very friendly, professional, and knowledgeable. He took the appropriate amount of time to explain the results of my CT Scan and what further actions were recommended.
Dr. Aaron Bond, thank you so much for taking the time to explain everything so clearly without rushing me. Also, thank you for caring and kind heart to make me feel safe during the operation (surgery).
I wasn't sure of my treatment needs. The Dr said that 4 prescriptions were being sent to my pharmacy but only 3 meds were given to me, one having no orders for dosage. Being a RN and having knowledge to look meds up, I followed the recommendations and started seeing improvement within 48 hours.
850 WH Smith Boulevard, Greenville, NC 27834
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