Very poor experience. Unfortunately, all the staff in customer service including the Lead Aaron and the front end "coach" Katie not to mention the Manager would not even speak to me. I had to wait 45 minutes to be told you cannot return a book. This is after being told to take it to another store to return it. Outrageously rude and unprofessional!!!!! My hard earned money will be more appreciated elsewhere.
July 2023
walmart...the only reason" i gave this location 1 star, was because i was forced to rate them! i am a former employee/overnight manager of walmart in virginia, who disapproves of the behavior i have witnessed. i wouldn't even recommend my family, friends etc. to come here to shop! my family and i had to get some well needed items at night, with me being a mother you know kids could distract you while your shopping. my family and i had a cart of stuff and was making our way to the front for check out, a patrol security guy walked up to us looking crazy, saying the store was closed and yall need to leave now! in a nasty/rude voice! first of all why was he talking... read full review
May 2023
Was in Walmart in Wendover on Friday May 5th around 10pm. Picked up things that were needed as we had recently moved. Got in line at 10:50 as all self checkouts were already closed and roped off. Had 2 regular lines side by side open. So the line was wrapped around. After being in line (and giving distance as I had 2 tiki torches that looked like javelins sticking out of the cart).As security guard approached and said "she's not going to ring you up it's after 11." I said we've been in line the whole time as the cashier / manger person was yelling no you were not you were walking up .. The lady in front of me even said no she was in line. The... read full review
Very poor experience. Unfortunately, all the staff in customer service including the Lead Aaron and the front end "coach" Katie not to mention the Manager would not even speak to me. I had to wait 45 minutes to be told you cannot return a book. This is after being told to take it to another store to return it. Outrageously rude and unprofessional!!!!! My hard earned money will be more appreciated elsewhere.
walmart...the only reason" i gave this location 1 star, was because i was forced to rate them! i am a former employee/overnight manager of walmart in virginia, who disapproves of the behavior i have witnessed. i wouldn't even recommend my family, friends etc. to come here to shop! my family and i had to get some well needed items at night, with me being a mother you know kids could distract you while your shopping. my family and i had a cart of stuff and was making our way to the front for check out, a patrol security guy walked up to us looking crazy, saying the store was closed and yall need to leave now! in a nasty/rude voice! first of all why was he talking... read full review
Was in Walmart in Wendover on Friday May 5th around 10pm. Picked up things that were needed as we had recently moved. Got in line at 10:50 as all self checkouts were already closed and roped off. Had 2 regular lines side by side open. So the line was wrapped around. After being in line (and giving distance as I had 2 tiki torches that looked like javelins sticking out of the cart).As security guard approached and said "she's not going to ring you up it's after 11." I said we've been in line the whole time as the cashier / manger person was yelling no you were not you were walking up .. The lady in front of me even said no she was in line. The... read full review