Emily was so kind to me today when I accidentally went to the wrong store for pick up! She even offered to help me find where I needed to go. I really appreciated her kindness when dealing with my embarrassing situation. Her makeup looked gorgeous, too!
About Ulta Beauty
Ulta Beauty is a large retailer specializing in cosmetics, fragrance, body, skin, and hair care products. Customers can find a wide variety of brands, including popular choices like Tarte, Fenty, Redken, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex.
The store also offers beauty services through its Salon at Ulta Beauty, including haircuts, hair coloring, brow waxing, lash extensions, and makeup application. Appointments can be booked online, and walk-ins are welcome if stylists are available.
While some customers mention a busy atmosphere, especially during peak times, the cashiers are noted to keep the lines moving quickly. Many appreciate the helpful and friendly service provided by the store associates. Reviews highlight the attentiveness and professionalism of the staff, with specific praise for employees like Jamal and Jhada, who are recognized for their knowledge and willingness to assist customers. Jhada, in particular, received commendations for her engaging approach and detailed recommendations, which have positively impacted customers' skincare routines and makeup application skills.
Reviews
I love this store but some of the girls here have an attitude while working, out loud. Some things should be kept to themselves. I wish I would’ve gotten the names of those girls who were complaining about the sudden rush of clients and complaining about cleaning up all while in front of customers. It’s a bad look.
Avery, Chloe and Paris helped me today. Chloe helped me find my perfect (and first powder blush). She recommended the MAC blush and I love it! Paris helped me with perfumes, we have very similar tastes which was nice and I got the Marc Jacobs Daisy, and Avery helped me at check out. They were all phenomenal and were genuinely so kind, but I want to give a special shout out to Avery. A man came in and interrupted and was being extremely rude and demeaning about an online order while she was helping me and she handled that and helped me without skipping a beat. Just over all a great staff and experience. Thank you!
Photos

Hours
Good to know
- price range: above average
- offers same-day delivery
- walk-ins welcome
- good for kids
- wheelchair accessible
- by appointment only
Location
3350 W Friendly Ave, Greensboro, NC 27410
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