About Call Dad
Call Dad is a business that handles heating and cooling with a can-do attitude. They have been serving families since 2013 and are known for their fast, honest, and reliable service. The team at Call Dad is professional, friendly, and knowledgeable, and they show up ready to get the job done right the first time. They have earned an A+ BBB rating and have been recognized as Carrier SE's Dealer of the Year and a three-time honoree on the Inc. 5000 list. Customers have praised the team members for their excellent work, including their timely arrival, honest estimates, and ability to get the job done quickly. They are available for emergency calls and have partnered with Duke Energy and Piedmont Natural Gas. Customers have highly recommended Call Dad and have praised the team members for their wonderful service, saying they go above and beyond what is required. They are grateful for the company's service and would definitely recommend them and request their services again in the future. Call Dad is a team that families trust when comfort is on the line.
This was a great experience!
I needed a new HVAC system, and my home warranty provider was offering low tier options and the contractor was giving half-ass service.
Call Dad was referred by Duke Energy. The rep came out to the home, first impressions was clean vehicle with matching uniform. A thorough evaluation of my HVAC system and listening to what I explained I wanted, Cody (Rep) was able to present me several options.
Once I made a decision of system and payment options I was scheduled for install in 2 days! The constant contact (text) we just enough, never overwhelming. I knew arrival time and even photos of the techs that were coming onto my home. There super polite, answered questions and work boot covers in the home. I work from home, and they were not loud; theyeven gave me a heads up before drilling or banging.
When complete, thorough clean up!
If this was my install experience, I expect the future service will be top notch as well.
We received a visit from Tracy of Call Dad for an estimate for 2 HVAC systems. Tracy was very personable, understanding about our situation, and went above and beyond in this estimate visit, looking at our concerns personally and taking the time to explain concepts with analogies, photos and examples.
He was highly knowledgeable about HVACs and the laws surrounding replacement units.
We felt very comfortable with him in our home and felt confident that this company was truly a company where you are treated respectfully with your time and money.
We received a detailed estimate via email before he left our home and felt absolutely no pressure. He was proud...read full review
I was very impressed with Dustin. He was here bright and early on Sunday morning at 8 AM after I put a call in on Saturday night after a lightning strike. He’s very knowledgeable, friendly professional, and an excellent representative of your company.