Damage Restoration near Granite Falls

“Many thanks to the SERVPRO of Alexander, Caldwell, Burke and Catawba Counties for the support and excellent service you provided our family after a recent fire at our home. Within 45 minutes of the fire being put out, Tammy was there to let us know how SERVPRO would be there to help us get our home quickly back to normal and work began within an hour.

Throughout the process, everyone was so kind, compassionate, and responsive to quickly help us recover. I can't say enough great things about everyone from SERVPRO who came to our home to work. Everyone worked so hard, every minute, each day to clean, repair and normalize our home and belongings. Above and beyond customer service!

Special thanks go to the many members of the SERVPRO team and subcontractors:
Tammy, the Project Consultant and Alan, the Production Manager, who were both so kindly and efficiently led the charge to restore our home.
The Structure Cleaning Team who worked tirelessly to clean the inside of our home from ceilings to walls to floors, making everything sparkle: Maribel, Sonia, Katherine, Leyda, Sandra, Raquel and Joanna
The Textiles Team who cleaned the clothes and drapes that had smoke damage and brought them so neatly back to us: Ingrid, Ana, Dania and Juana.
The Structure Team who tore out the damaged garage structure and attic insulation on those very hot days: Johnny, Tony Sr., Tony Jr. and Luis
The Scheduling and Office Coordinators: Jennifer and Carla

Additionally, the subcontractors, Coit Cleaning and Restoration- Ducts who cleaned the soot from our filters and ducts and Jem Clean who finished up cleaning our carpets, rugs, and upholstery all did a great job!

Thank you again SERVPRO! I highly recommend your excellent services!“

“Josh and Wesley were very through in addition to being very professional. They welcomed all of my questions and provided good information. It was a pleasure meeting them and I would highly recommend Roto Rooter and Josh and Wesley.“

“My parents needed a new roof in Hickory and found this company online. A crew of 6 arrived on Monday morning 9/25 at 7:00 am and by 3:30 had torn off the old shingles, replaced some rotten OSB panels, put down new felt and around 30 squares of shingles. They cleaned up everything. In my dad's words \" they did not leave a scrap of anything!\". My parents were in amazement of how fast, courteous and professional they were. They and I would HIGHLY recommend this company. Alan Cook Product Manager Bluelinx Corporation“