About Modern Mechanical HVAC
Modern Mechanical HVAC, established in 2007, is a family-owned business serving the Garner, NC community with expertise in heating, air conditioning, and electrical systems for both residential and commercial needs. They are known for their exceptional service and trustworthiness, with technicians who take great care in their work, exhibiting professionalism and attention to detail. Customers appreciate their consistent service and preemptive maintenance calls, highlighting honest technicians who do not try to upsell. The company has earned praise for fixing various problems and providing reliable, timely service, often within a few hours of request. Customers have expressed high satisfaction with the company's value and service. Their team’s professionalism and craftsmanship make them a trusted choice for years of maintenance and service needs. The team performed a deep cleaning for a mini-split unit by disassembling it and using a chemical cleaner outside. This really sped up the process and the blower looked like new. They thoroughly cleaned the outside unit. Jackson's been the tech for the last couple visits and he’s always professional, knowledgeable, and on point. Full system replacement is a tough pill to swallow, but it can be made easier when working with the right people. Over all the years they have serviced homes, there has never been anything but top notch communication and service.
We had warranty work done. The tech, Dillon, arrived on time and quickly diagnosed the issue. Dillion was very polite, explained the issues clearly and provided updates as the maintenance progressed. Professionalism above and beyond, making sure all our questions were answered before leaving.
Jackson came out on a hot weekend mid-summer when my AC unit stopped working. He was helpful and explained the issue, was able to fix it right away and also noticed another issue that needed addressing. While it's never pleasant having AC problems, I was very happy with the service and prompt response from the company as a whole. Definitely be referring people to these guys .
Technician was very knowledgeable and answered any questions that I asked of him. Went thoroughly through everything that he was doing to find the root cause of the issue that we were having.