Comfort Wizards Heating & AC

Jun 2023

These folks helped with several hvac issues in multiple properties. They’ve replaced several units and have also done a few other non hvac projects for me.There were times when Harlie helped me fix things myself over the phone.Recently, Harlie’s crew moved 2 outdoor units from one side of my house to the other due to sound and space considerations near my patio.

Jun 2023

Highly recommend Comfort Wizards! Our HVAC broke last year, 1 week before a big snowstorm was expected in Raleigh, and our home warranty company was being unhelpful in getting us the necessary repairs and it turned into a messy situation. Andrea, Harlie & Vern were SO helpful in dealing with the home warranty company and ultimately getting us a new HVAC installed days before the snow hit. Throughout the process, they were empathetic and went above and beyond to get us the help and service we needed. It felt like we were being helped by friends vs. a company - such a nice switch from the home warranty company. We recently had a minor issue with our unit and Harlie quickly...read full review

Sep 2022

Purchased a central HVAC unit Sept 2021. They surely had the Best prices from any other Carrier dealer in the Triangle area. Customer service is another story...Installation of the unit was very good, but the Techs did NOT know how to install the thermostat. Took a couple of days and 3 different visits for the unit to run due to the thermostat.Verify Prices before paying your bill (could differ from quote). 1 year exactly (today is Sept 13th, 2022) the promised MAINTENANCE does NOT happen. We had been scheduled 4 weeks in a row, and they do NOT show up, we call and we are reschedule to again no show. They do NOT even call. When we request, we are told they do not have...read full review