Willow Oak Veterinary Hospital provides exceptional care for pets of all kinds, including dogs, cats, and even chickens. The dedicated team of vets, techs, and receptionists are praised for their kindness, compassion, and expertise. Pet owners appreciate the hospital's gentle and humane approach, even in difficult situations. The facility itself is well kept, and the staff are very kind and knowledgeable. They are responsive and flexible with appointments, making pet care convenient and stress-free. When there’s a straightforward issue, they handle it by phone or email, and during sick visits, they suggest reasonable, necessary workups and discuss alternatives, often choosing the less invasive options. Many clients feel very comfortable with all the staff and appreciate their genuine affection for animals. With reasonable prices and a welcoming atmosphere, it’s no wonder many clients travel from out of town to bring their beloved pets to Willow Oak Veterinary Hospital. The staff’s caring attitude and the quality of care make it a top choice for pet owners in the triangle area.
My cats love it here. Staff is helpful and the vets and the vet techs are all extremely kind. I love that they’re not very pushy (with humans or animals) and take a trauma-informed/gentle approach to their vet visits. We’ve been coming here for the past several years and love it.
Just switched to this veterinary hospital because of a recommendation and I wish I came sooner.
All the staff are very friendly and knowledgeable and, they offer great explanations to keep me at ease. I feel confident that everyone there has the best intentions for me and most importantly my fur babies.
The care we receive here from Dr. Smith is top notch. Our dog is a difficult patient with a complicated medical history, and she is always so patient with him. We recently went through a big health scare with him, and she was wonderful every step of the way. I felt like she was genuinely feeling all of the emotions we were feeling as we made decisions for him, and she was able to get him in at NC State for surgery. She has been a partner in his care and shown true interest in his wellbeing. We continue to travel almost an hour to come to Dr. Smith even after having moved out of Durham because of the level of care our little guy receives.
1012 Broad Street, Durham, NC 27705
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