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Warby Parker Streets at Southpoint
8030 Renaissance Pkwy Suite# 880, Durham
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First time buying frames in store from Warby Parker instead of just online and it was a great experience! The optician in training that helped me (I didn’t get her name sadly) was so friendly and helpful, helped me pick out frames, measure for anti-fatigue lenses, and update my prescription and insurance in their system. It was also super quick!
My family was extremely impressed with the Warby Parker at Southpoint. We worked with a salesperson named Virginia, and we were impressed with the level of knowledge regarding our options, the assistance with frame selections, and the Overall, customer service.
Virginia & Ameerah both ended up helping me. Ameerah greeted me and offered pertinent info regarding deals going on, and that got my mind on buying two frames. After some time perusing the store, Virginia checked on me and I started asking opinions. Virginia was very helpful and a plethora of knowledge, not to mention witty. Ameerah checked on me again while I was being indecisive and Virginia ended up ringing me up for two pairs of frames, adding blue light. Both individuals were fantastic representations of the Warby Parker brand and experience that I expected to receive as a result of the company’s effective marketing. Full circle success! Thanks again you... read full review