About Warby Parker Streets at Southpoint
Warby Parker Streets at Southpoint, located at 8030 Renaissance Pkwy Suite 880 in Durham, provides high-quality prescription glasses, sunglasses, progressives, and various contact lenses, including their own brand, Scout. The store is known for its impressive cleanliness, pleasant aroma, and easy-to-follow ordering process, especially when customers have their prescriptions ready. Many visitors appreciate how straightforward it is to select and purchase eyewear, with the entire process often taking less than 20 minutes. Customers regularly describe the staff as friendly, helpful, and professional, creating a welcoming environment. One recent visitor praised a young lady who helped find a great frame and made the entire process quick and smooth. Another reviewer mentioned that when they arrived, they were greeted immediately, and despite the store being busy, staff made time for everyone, making choosing eyewear and completing the purchase easy. The checkout process was smooth, and the customer expressed confidence in returning for future purchases. The eye exam experience is described as top-notch, and the extensive selection of frames is praised for fitting well without struggle. Customers also value the convenience of online previews, quick measurements, and receiving email updates about their glasses' progress. One customer shared that their glasses were ready within 7-10 days, highlighting the excellent service. Overall, Warby Parker Streets at Southpoint offers a professional, friendly optical service with a team that prioritizes customer satisfaction and attention to detail. The combination of quality products, helpful staff, and efficient service makes it highly recommended.
My family was extremely impressed with the Warby Parker at Southpoint. We worked with a salesperson named Virginia, and we were impressed with the level of knowledge regarding our options, the assistance with frame selections, and the Overall, customer service.
Virginia & Ameerah both ended up helping me. Ameerah greeted me and offered pertinent info regarding deals going on, and that got my mind on buying two frames. After some time perusing the store, Virginia checked on me and I started asking opinions. Virginia was very helpful and a plethora of knowledge, not to mention witty. Ameerah checked on me again while I was being indecisive and Virginia ended up ringing me up for two pairs of frames, adding blue light. Both individuals were fantastic representations of the Warby Parker brand and experience that I expected to receive as a result of the company’s effective marketing. Full circle success! Thanks again you two!
The staff at Warby Parker at Southpoint were exceedingly helpful, friendly and fun. Exchanging some glasses I bought on line there for another pair was such a great experience. Clearly the staff there knows the store, their products and fantastic customer service. Virginia and another woman whose name I didn't get were super!