Contacted RR 11pm on a Saturday evening. Sunday morning the whole RR team showed up. An actual Plumber, Some guy with a camera to check sewer lines and finally RR supervisor. Issue was fixed quickly for the quoted price.
September 2025
Shane with Rota-Rooter came out within 1 hour of me calling to give me a quote for installation of a basin in my garage.
I appreciate the awesome customer service upon calling and speakingto the scheduler, as it was my first time, and the awesome customer service displayed by Shane (the technician that came out). I received a quote before he left and was given the opportunity to have the work done the same day (today).
Additionally, the scheduler was patient when my phone accidentally disconnected; I was called back immediately.
Thank you, Roto-Rooter!!!
September 2025
Kept in constant communication on scheduling time, went over everything in detail so that I understood completely what was being done and why and offered great advice Thank you
Contacted RR 11pm on a Saturday evening. Sunday morning the whole RR team showed up. An actual Plumber, Some guy with a camera to check sewer lines and finally RR supervisor. Issue was fixed quickly for the quoted price.
Shane with Rota-Rooter came out within 1 hour of me calling to give me a quote for installation of a basin in my garage.
I appreciate the awesome customer service upon calling and speakingto the scheduler, as it was my first time, and the awesome customer service displayed by Shane (the technician that came out). I received a quote before he left and was given the opportunity to have the work done the same day (today).
Additionally, the scheduler was patient when my phone accidentally disconnected; I was called back immediately.
Thank you, Roto-Rooter!!!
Kept in constant communication on scheduling time, went over everything in detail so that I understood completely what was being done and why and offered great advice
Thank you