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New Hope Urgent Care

4.6 75 reviews
Overall rating
4.6
out of 5
75 reviews
5 star 84%
4 star 3%
3 star 4%
2 star 1%
1 star 8%

About New Hope Urgent Care

New Hope Urgent Care offers a wide range of healthcare services, including EKG, X-rays, seasonal flu testing, COVID testing, STD testing, urgent care, primary care, DOT, sports physicals, job physicals, and mental health care. Patients have shared mixed experiences about their visits. Some have mentioned a slow check-in process for new patients, particularly when online forms are involved. There have been concerns regarding insurance acceptance and some negative interactions with medical staff. However, many patients highly appreciate the caring and understanding nature of Dr. Syed. She is recognized for her helpfulness and honesty, especially in sensitive situations, such as aftercare following a car accident. Patients often express gratitude for her support and dedication, with many stating that Dr. Syed goes above and beyond for her patients. The nurse is also noted for being helpful. While long wait times and parking issues are mentioned, many feel that the staff is actively working to improve these areas. Overall, New Hope Urgent Care is known for its dedicated staff who genuinely care about their patients, with some individuals traveling long distances to receive their services. The commitment to patient care has restored faith in the medical field for many.

Aug 2026
4.0
Good and quick service
Jul 2026
5.0
I highly recommend over any other medical care provider that I've been to in the past. -Gabriel Marvin
Jul 2026
5.0
This was maybe the best urgent care experience I've ever had. Minimal wait time on a Saturday afternoon and I got the antibiotics I needed quickly. Thank you!
Photos of New Hope Urgent Care, 3610 North Roxboro Street,  Durham
All 12 photos

Hours

Monday Closed
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 10AM - 4PM
Sunday Closed

Location

3610 North Roxboro Street, Durham, NC 27704

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New Hope Urgent Care · 3610 North Roxboro Street, Durham, NC 27704

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