Laundry Services in Durham

“I brought My big black comforter in recently, don’t have the washer for cleaning it myself. It’s been needing it since it stopped being cold, just hadn’t got around to bringing it haha, anyway it was covered in my dogs hair, easily done being half lab. Hard to get off of things. They did a great job! My comforter felt brand new, hairless (lol) and soft and smelling good. Super happy! Will use again! Thank you!“

“Dropped off a suit on Saturday to be ready Monday. They told me after 4. Text me and was ready before 1, pleasant surprise.“

“Regency is my go-to, ride or die dry cleaners. Always EXCELLENT quality, fair pricing and top shelf service.
Highly recommended!!“

“Staff always nice and friendly and they do a excellent job dry cleaning. The drop off and pick up times are a plus. Same day service too.“

“One of the few great dry cleaners around! As a custom clothing maker they had an accident with a client's garment and immediately made him whole and ordered him a replacement. Stand up local business who stands behind their work :)“

“I wash and dry my clothes here at regency and the washers and dryers are pretty good, but some of the dryer's have a gum like film in them that left streaks on my shirts and a few pair of shorts. I left my brand new tee shirts with a lady who does the cleaning of the dryer's and washers and sweeps the floor. She said they would either get the gun out or pay me for my tee shirts. She took my name and phone number. I called back to see if they gotten my tee shirts and the lady said they were not responsible for any clothing. But the lady i left them with saw the gum in the dryer's and said they would take care of it for me either way. I don't recommend even doing clothes there anymore because of how hateful the attendant was to me on the phone and told me she didn't have the tee shirts. I saw the lady take the clothes back to the office and laid them down along with my information. Very Hateful people there that work there and are very fast at cutting you off and hanging up during a conversation.“

“I've been coming to this cleaners for a while now, and from day one the services and customer care provided has been nothing but exemplary. Though I'm never in a rush to get my garments back I appreciate how quickly it's done, all on the premises.“

“They are a Great customer to work with! From a Business to Business standpoint I can attest to the local branch in Durham NC. The Willingness to go above and beyond to meet the moment is seen from the outside looking in.

As a vendor, the local branch is again, great and they prioritize there business and there customers which only motivates me to do the same and to ensure my team is also! Which is why I try to put in the late nights and weekends to ensure they can meet their customers expectations.

The truck repair industry can be tough no matter what industry the customer is in. If they have trucks, most companies don’t realize aside from the core business they have, they also have a fleet of trucks which is an entirely different challenge. Hinestly, over the last 20 years owning repair shops in multiple states I can say most companies focus on the service they provide to their customer and let the trucks go until they do not go anymore then they call the repair vendor and expect a instant solution to a problem that took weeks to reach the level of “Broke”. And in most cases you can’t fix Broke. Without replacing what broke and identifying the underlying issue that caused to ensure it doesn’t happen again.

As a shop Owner, I call those customers yesterday’s revenue. Because 95% fail the other 5% sell there problems to someone else.

HOWEVER!! TARHEEL is not like that, I can attest first hand that they prioritize driver safety and truck maintenance to ensure the safest vehicle and best return on investment. Which also plays into customer service in a big ways

As I work my fleet maintenance program into this fleet, I can guarantee their mission is secure! Now that I’m on the job! DieselBoss101

If you reading this and you own trucks, you can check out Patriot Logistics and our full Driver training program as well as our proper fleet management training series on our website or tune in to our Podcast “techheads not D!$Kheads”

?Safe miles! Strong trucks! Mission Accomplished!“