About Flooring by Design
Flooring by Design is a locally-owned flooring specialist in the NC Triangle area, with showrooms in Durham and Holly Springs. They have a great reputation for their commercial and residential flooring, tile work, carpeting, and maintenance services. The company employs experienced flooring installation and repair professionals, ensuring high-quality service. Customers praise Flooring by Design for their helpful and accommodating service during the selection and installation process. The design team, including Heath and Carolyn, are described as professional, knowledgeable, and attentive to customer needs. The installation team is efficient, completing projects within the promised timeframe. While some customers have experienced minor issues, such as excess materials not being accepted for refund, the overall reviews highlight Flooring by Design's commitment to quality and customer satisfaction. The company's ability to transform spaces through their expertise in flooring and design is widely recognized.
Flooring By Design and Heath Cotton were life savers for us. After a water leak that affected five rooms in our home, we needed to replace tile flooring, wood flooring, cabinets, and vanities. We approached several companies to get a bid: some never responded, and others just threw out a number. Heath came to our house, listened to our vision for remodeling the rooms, and provided a proposal with drawings, descriptions of the name brand products to be used, and the final cost. The work was done promptly by friendly professional installers. Heath came to our home many times to check that the work was done to our satisfaction. We highly recommend this business!
Jayson was awesome. Informative, helpful and very patient with my wife and I.
Everyone is so helpful, great advice and lots of suggestions. Shopping for flooring and they have an abundance of options and help along the way.