Duke Lifestyle and Weight Management Center

Feb 2024

Called in to schedule an appointment. Looked everywhere for a schedule online system, said to call in.I do so and get transferred and the lady that answered was just super unhelpful. I had an existing profile with duke under a former insurance, and she was just basically saying that she couldn’t schedule me because my insurance is showing inactive and needed all my moms information to “remove it” before she could continue.Waited on the phone for 5 minutes for her to come back on the line and told me to do it myself… like I wouldn’t have if they had the option and the lady who answered, I could already tell by her voice that she just doesn’t care and knew she...read full review

Oct 2023

I've been seen here for over a year. The LWM Center offers strategies for weight loss and lifestyle changes that amount to exercise (always good) and the Keto diet (which research shows is not sustainable) plus offering prescription meds like Ozempic, Metformin, and Wegovy. The approach is boilerplate and predicated on initial (water) weight loss, with however, minimal tracking or accountability.The model fails over time and is structured like a scheme in which you invest in an illusory outcome.

Sep 2023

The personnel are professional, friendly and well-intentioned but the program is lacking. To be successful there needs to be structured monitoring and accountability, and personalized support. None of this was offered. The clinic appears to be understaffed and the facility, in a windowless basement, is old and shopworn. It appears to be regarded as an afterthought. I expected more from Duke.