About Custom Comfort LLC
Reviews for Custom Comfort LLC
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Custom Comfort LLC is a family-owned and operated HVAC service company serving the Charlotte area for over 8 years. They provide all-in-one services, from small repairs to large gas piping jobs, ensuring customers' comfort is met every day. Their technicians and sales staff are dedicated to delivering excellent work, as seen in their meticulous installation of mini-split air conditioners and prompt repair services. Customers highly praise the company's professionalism, with some noting that technicians like Ryan and Dan go above and beyond, providing thorough explanations and immaculate installations. Their quick response times, including same-day emergency repairs, and focus on quality products have earned them a strong reputation. Many customers feel confident in choosing Custom Comfort LLC as their sole heating and cooling team, appreciating the friendly service and reliable expertise that consistently exceeds expectations.
Kate and Ryan at Custom Comfort have been professional, responsive, and easy to work with. Communication has been clear and consistent throughout. They’re organized, reliable, and always quick to follow up. It’s been a smooth experience working with them. Highly recommend them for anyone looking for dependable service.
These guys are great. First thing that counts is the quality of the units they install. All name brands with good warranties. Second most important is the Service they provide after the sale. The 1st unit they installed must have been a factory dud. It was giving all kind of communication errors and would randomly stop cooling. They were quick to respond at every problem that popped up. Even to the point that they had a Factory rep show up to try and fix this brand-new unit. They exhausted all possible corrections to fix the unit. Still the unit would throw errors and shut down. It became such an issue that the owner made Goodman take the unit back and installed a Daikin...read full review
Excellent service!!!!