Superior Pools of Charlotte

Superior Pools of Charlotte is highly praised for its exceptional service and quality in designing and building backyard pools. Clients express great satisfaction with the company’s owner, Peter, known for his expertise and understanding, especially for those who have faced challenges with previous contractors. One customer highlighted how Peter turned a difficult situation into a successful project, resulting in a beautiful inground pool that exceeded their expectations. The innovative design features, including fire balls, have added a significant "WOW factor" to the pools. Customers also commend the professionalism of the project managers and subcontractors, emphasizing effective communication and problem-solving skills throughout the process. One reviewer noted the fantastic support from project manager Jeff, who consistently delivers thorough work and ensures customer satisfaction. Kathy has also been recognized for her patience and expertise in helping clients choose colors and materials, making the design process enjoyable. The company is responsive to concerns, providing training for pool management, and is committed to customer satisfaction. Overall, Superior Pools of Charlotte is recommended as a reliable choice for anyone looking to invest in a pool, with a strong emphasis on good communication and collaboration during the project.