About Ace Hardware Home Services
Canella Heating & Air Conditioning, Inc. is a family-owned and operated company serving the Hickory and Catawba Valley area since 1990. They take pride in their work and strive to provide the best service. Their technicians are thorough, knowledgeable, and courteous. For instance, Troy has been noted for being polite and professional, impressing customers with his technical knowledge while clearly answering their questions. Canella's team, including Daniel, is known for providing fast and reliable service, always friendly and punctual. They respect customers' homes and go above and beyond to help. With their expertise and excellent customer service, Canella aims to be the go-to HVAC company for many years to come, and customers appreciate that they are treated as individuals rather than just sales opportunities.
Outstanding customer service! Great technicians who explain the issue and best options for repair. They are also quick to respond to a service call! Sam and Thomas have been our technicians for over 10 years. I trust them to tell me what needs to be repaired/replaced and always at a fair price. Sam does our routine maintenance and always goes above and beyond to keep us informed! Ace is my go to for heat and air needs! I will not use anyone else! Thank you Ace/Canella!!
Service Technician Bobby was excellent.
Very thorough, personable, and communicated well on every step of the repair. This is the third time he has been to our home for install, maintenance, or repair and his work ethic is exceptional.
Great customer service from the initial call to the office. Great service at an affordable price.. Ian Howard has excellent customer service skills and explained everything very thoroughly . He suggested some minor modifications and installed them straight away. I highly recommend Ian and Ace Hardware Home Services!!!
2nd tech came for service today his name was Reece Moody. Reece did an excellent job on explaining the maintenance work and was very efficient. Reece was very polite and very respectful. Good job!
3rd technician came for service repair his name was Keilen Cohen. Keilen did and excellent job on the service and repair. Great communication skills...read full review