Canella Heating & Air Conditioning, Inc. is a family-owned and operated company serving the Hickory and Catawba Valley area since 1990. They take pride in their work and strive to provide the best service. Their technicians are thorough, knowledgeable, and courteous. For instance, Troy has been noted for being polite and professional, impressing customers with his technical knowledge while clearly answering their questions. Canella's team, including Daniel, is known for providing fast and reliable service, always friendly and punctual. They respect customers' homes and go above and beyond to help. With their expertise and excellent customer service, Canella aims to be the go-to HVAC company for many years to come, and customers appreciate that they are treated as individuals rather than just sales opportunities.
We discovered we had a water leak in our basement this morning at 10:00. I called and spoke with Misty, she asked for a few details about our situation and contact information made an appointment but told me she would try to get a technician out earlier if possible.
Thirty minutes later they’re on the way and within an hour’s time those guys are finished and ready to go on to help someone else!
Thank you so very much!!
That’s service I am happy to pay for today!
Nate came today and immediately found the reason I had no heat. He throughly explained the problem, was very courteous, and professional. He is definitely an asset to the company!! (He even remembered my dogs names!) THANKS AGAIN, NATE!!
Outstanding customer service! Great technicians who explain the issue and best options for repair. They are also quick to respond to a service call! Sam and Thomas have been our technicians for over 10 years. I trust them to tell me what needs to be repaired/replaced and always at a fair price. Sam does our routine maintenance and always goes above and beyond to keep us informed! Ace is my go to for heat and air needs! I will not use anyone else! Thank you Ace/Canella!!
1204 1st Street West, Conover, NC 28613
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