About Ace Hardware Home Services
Canella Heating & Air Conditioning, Inc. is a family-owned and operated company serving the Hickory and Catawba Valley area since 1990. They take pride in their work and strive to provide the best service. Their technicians are thorough, knowledgeable, and courteous. For instance, Troy has been noted for being polite and professional, impressing customers with his technical knowledge while clearly answering their questions. Canella's team, including Daniel, is known for providing fast and reliable service, always friendly and punctual. They respect customers' homes and go above and beyond to help. With their expertise and excellent customer service, Canella aims to be the go-to HVAC company for many years to come, and customers appreciate that they are treated as individuals rather than just sales opportunities.
Service was within 1 hour of calling them. With Great communication. Appeared to be thorough and was very professional. We love these guys! That’s why we have the maintenance plan.
Their service man, Bryce Meadows, went over and above to fix my water issues in the bathrooms. He was prompt, courteous, patient with all my questions, and even helped me set up HVAC services. I will use their services again!
We had a great experience! We had an emergency with our AC, and they were able to send a technician the very same day. They got our system back up and running quickly, which was such a relief.
Our technician, Michael Prince, was professional, efficient, and extremely thorough. He took the time to explain the problem, showed me exactly what was wrong, and answered all of my questions. Best of all, he was able to repair the AC during that visit, so we didn’t have to wait for a follow-up appointment.
Our system has been running perfectly ever since. I highly recommend their service for their prompt response, excellent communication, and quality workmanship!