About Novant Health Ballantyne Medical Center
Novant Health Ballantyne Medical Center is highly praised for its friendly, efficient, and thorough care. Patients appreciate the beautiful, clean, and comfortable environment, which creates a welcoming atmosphere. The staff, including doctors and nurses, are consistently described as kind, attentive, and professional, making patients feel well cared for during various procedures. Many reviews highlight the excellent bedside manner of the medical team, with staff taking time to explain procedures clearly and answer questions without rushing. Patients who received outpatient surgery or emergency care from the ER to specialized departments like Endo report receiving compassionate and detailed care, often mentioning staff members by name for their kindness and positive attitude. The registration process is quick and smooth, and the discharge instructions are thorough, ensuring patients feel prepared and cared for after their visits. Overall, Novant Health Ballantyne Medical Center is recognized as a place where patients experience remarkable, compassionate service and feel confident in their care. The staff’s dedication and warmth leave a lasting positive impression, making it a preferred choice for outpatient procedures and medical needs.
We’ve had a few ER visits here and the wait is never long and staff has been wonderful and thorough.
My elderly father was recently admitted to the main hospital after an ER visit and staff was so patient and caring and knowledgeable. It’s also a very easy hospital to visit with plenty of close parking.
This ER is top notch! I had no wait time, was taken back not even 5 minutes after arriving. The CNA and nurse were both wonderful, as well as the physician! Physician was very attentive, personable, easy to talk to, and not in a rush, which is not common in an ER setting. The facility was also very clean. Parking was great as well!
This hospitals staff was the most caring and friendly I have ever gotten at a medical facility. My surgeon operates on her own but through this hospital, and every single employee, anesthesiologist team, and nurse and helped get me set up with kindness and care like I mattered. It was truly helpful as I was very anxious about my surgery. Thanks to everyone here!