About Heritage Funeral and Cremation Service - Ballantyne Chapel
Heritage Funeral and Cremation Service - Ballantyne Chapel is a reputable and compassionate funeral home that has been serving the Charlotte, North Carolina area since 1998. The staff is available 24/7 to provide guidance and support during a family's time of need. They offer personalized care and attention, listening to and sympathizing with families as they navigate the grieving process. The funeral home's directors and staff are dedicated to providing exceptional service, going above and beyond to ensure that families receive the dignity and respect they deserve. With an on-site crematory, families can trust that their loved ones will be cared for at all times.
Customers have praised the funeral home's staff, particularly Robin and Lisa, for their kindness, compassion, and expertise. They have helped families navigate complex processes, such as arranging a burial at Arlington National Cemetery, and have coordinated funerals with local churches, ensuring a memorable farewell for the deceased. The funeral home's attention to detail and dedication to providing exceptional service have been consistently recognized by the community.
Heritage Funeral and Cremation in Ballantyne has helped our family through grieving the passing of several family members. The degree of professionalism and dedication shown to us has been superb. They are knowledgeable and extremely detailed oriented while also making you feel like they are a part of your family. After you meet with them to make decisions you can leave knowing things will be exactly as you wanted. Robin Barron is known for going the extra miles to get you through the process and then giving you information to help with settling the estate.
Jun 2026
5.0★★★★★
I had the pleasure of working with Robin Barron Lisa McCray at the Ballantyne Location. I cannot express the worry these two ladies took off of me when my loved one passed. I simply could not have done the service or dealt with the process of cremation and obituary preparation without them. From walking in and meeting Lisa with a wonderful greeting and then working with Robin during the entire process made this difficult situation so much more bearable……I cannot say thank you enough…..Carol Cushman
May 2026
5.0★★★★★
Thank you to Tiffany, Robin, Lisa and the full team at Heritage in Ballantyne to help my family during a very difficult time. From making the decision to pre-plan the arrangements for my parents to helping my mom and I navigate my dad’s passing the team was extremely helpful, knowledgeable, patient and kind. My husband and I are now thinking about our own preplanning because we saw the burden it lifted when needed. Thank you again
