Heritage Funeral and Cremation Service - Ballantyne Chapel

Funeral Home, Funeral Services & Cemeteries, Pet Cremation Services

16151 Lancaster Hwy ste a, Charlotte, NC 28277

About Heritage Funeral and Cremation Service - Ballantyne Chapel

Heritage Funeral and Cremation Service - Ballantyne Chapel is a reputable and compassionate funeral home that has been serving the Charlotte, North Carolina area since 1998. The staff is available 24/7 to provide guidance and support during a family's time of need. They offer personalized care and attention, listening to and sympathizing with families as they navigate the grieving process. The funeral home's directors and staff are dedicated to providing exceptional service, going above and beyond to ensure that families receive the dignity and respect they deserve. With an on-site crematory, families can trust that their loved ones will be cared for at all times. Customers have praised the funeral home's staff, particularly Robin and Lisa, for their kindness, compassion, and expertise. They have helped families navigate complex processes, such as arranging a burial at Arlington National Cemetery, and have coordinated funerals with local churches, ensuring a memorable farewell for the deceased. The funeral home's attention to detail and dedication to providing exceptional service have been consistently recognized by the community.

Photos

Add a Photo
Heritage Funeral and Cremation Service - Ballantyne Chapel
View All Photos

Reviews for Heritage Funeral and Cremation Service - Ballantyne Chapel

Write a review
  • Jun 2026

    I had the pleasure of working with Robin Barron Lisa McCray at the Ballantyne Location. I cannot express the worry these two ladies took off of me when my loved one passed. I simply could not have done the service or dealt with the process of cremation and obituary preparation without them. From walking in and meeting Lisa with a wonderful greeting and then working with Robin during the entire process made this difficult situation so much more bearable……I cannot say thank you enough…..Carol Cushman

  • May 2026

    Thank you to Tiffany, Robin, Lisa and the full team at Heritage in Ballantyne to help my family during a very difficult time. From making the decision to pre-plan the arrangements for my parents to helping my mom and I navigate my dad’s passing the team was extremely helpful, knowledgeable, patient and kind. My husband and I are now thinking about our own preplanning because we saw the burden it lifted when needed. Thank you again

  • Mar 2026

    Heritage Funeral and Cremation Service – Ballantyne Chapel is quietly nestled in Hunters Crossing off Lancaster Hwy, and from the moment I arrived, the setting felt peaceful and fitting.

    Robin was exceptional — she clearly explained all of the funeral and cremation services available, making it easy to choose the option that best met our needs. Pricing was very reasonable, and everything was delivered exactly as promised with no surprises.

    I felt genuinely comfortable throughout the entire process, which means a great deal during such a difficult time. I would wholeheartedly recommend Heritage Funeral and Cremation Service – Ballantyne Chapel to anyone.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

accepts credit cards open to all

Location

16151 Lancaster Hwy ste a, Charlotte

Directions Appointment Call Website Suggest an Edit