About Charlotte Comfort Systems, Inc.
Charlotte Comfort Systems, Inc. is a locally owned family business serving the Charlotte area. They are known for their factory trained employees, technology, and commitment to customer satisfaction. The business prioritizes honesty and doing what’s best for the customer, focusing on quality work done right the first time. Customers appreciate their professionalism, punctuality, and friendly service. The company leaves work areas clean and pays attention to detail. Services include A/C system maintenance and heating system installation, with quick emergency responses when needed. Many customers have experienced prompt, professional, and affordable service, especially appreciating technicians like Martin, who is described as polite, knowledgeable, and thorough. Customers have noted his courteous manner and the clear communication regarding repairs and maintenance agreements. Charlotte Comfort Systems also offers a 10-year parts and labor warranty on new systems to give customers peace of mind.
Terrible company. Owner will tell you any lie to get your business. Once pay you're on your own when they mess up your system. Bought 2 systems from him and one broke within the first year. 2nd one broke a year later. He wouldn't stand by his work and I had to get another company to fix his mess. I recomend any other Hvac company or doing it yourself would lead to better results than what Scott and his team can do. My goal is to warn as many people as possible about the Terrible Hvac business.
Our heat went out overnight and outside temperature was 28• I called their emergency number on a Saturday morning and they sent a technician out within an hour. Found the problem right away and fixed the problem. I only had to pay a very reasonable service call since no parts were used. Very professional company!
Charlotte Comfort Systems Installation of hvac systems, very professional work.