I want other patients to be aware of what happened to us at Park Primary & Urgent Care in Cary.
We went to the clinic, received the service, including blood work, and paid the clinic in full. Afterward, we started receiving bills from the laboratory asking us to pay additional money.
We contacted the clinic multiple times. Each time, we were told that they would take care of it. We were even asked to send pictures and information by text, which we did. We never received a proper response or resolution. Instead, we eventually received a collections notice from the lab.
We went to the clinic in person and showed proof of payment from our bank statement. The payment was… read full review
About Park Primary & Urgent Care Cary, NC
Park Primary & Urgent Care in Cary, NC provides high-quality primary and urgent care services. The team of primary care physicians and urgent care doctors are skilled and ready to help when you're not feeling well or have a minor injury. Instead of waiting for hours at the ER, you can walk in to their urgent care clinic without an appointment and typically be seen in under 30 minutes.
Sumitra Krishnamurthy had a great experience with Dr. Vijaya, who is described as an amazing, polite, and soft-hearted physician who acknowledged her problem with care. The staff are reported to be kind, courteous, caring, and professional. Dr. Vijaya is described as a brilliant physician who truly cares about her patients and goes the extra mile.
Another patient saw their doctor, Dr. Bhirud, who communicated with them via text messages to fast track help and provided soothing referrals. Before treatment, the patient received explanations about their ailment which helped to alleviate fears. The staff are reported to greet patients with a smile and a strong desire to meet all their needs. Overall, patients have had positive experiences with the compassionate and professional care provided by the staff and doctors at Park Primary & Urgent Care in Cary, NC.
Reviews
Terrible wait times every time I've been here, regardless of appointment time. I'll be finding a new primary doc, can't keep wasting my time here and recommend you don't either.
Non responsive and dis respectful admin and billing. I have been following up on my billing query for a month and half and the manager of billing doesn’t care to respond to emails, calls or even when I visited their office.
They don’t even allow to talk to the doctor.
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Hours
Location
7560 Carpenter Fire Station Road Suite 203, Cary, NC 27519
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