About Barkley-Jensen Roofing and Restoration
Barkley-Jensen Roofing and Restoration specializes in exterior remodeling, insurance recovery projects, and specific services including roofing, siding, gutters, windows, and exterior trim. Their customer-focused approach ensures a seamless process and prioritizes customer satisfaction. They combine quality craftsmanship with excellent customer service, making them a reliable and trustworthy choice for roofing and restoration work. Their team is professional, punctual, and highly skilled, taking the time to explain the process and keep customers informed every step of the way. With a commitment to the golden rule and customer care, Barkley-Jensen strives to treat customers as they would wish to be treated, making them a highly recommended choice for those seeking reliable services.
Have a roofing emergency? Appreciate white glove service? Look no further. Chase and the team at Barkley-Jensen Roofing and Restoration went above and beyond to provide exceptional customer service, an expeditious turnaround time, and quality work – their responsiveness and dedication to accountability are second to none. This 5-star review is well-deserved due to their attention to detail, thorough and comprehensive assessment of our urgent situation, and repair completion that stopped the current leak and mitigated the potential for further leaks moving forward. Long story short, I first reached out at 5:15pm on a Wednesday about the roof leak – including tearing out and replacing the affected decking and joist, re-covering everything in the valley properly with rain and ice shield, and re-shingling with new shingles matching the ones the builder installed – was completed less than 48 hours later on Friday early evening. I didn’t get a call back from another local, recommended roofer until a week (118 hours) later. Chase also came back on the following Monday after everything dried to make sure everything was sealed properly. But to prove my point about going above and beyond, not limited to simply repairing the impacted section of the roof w/ the leak: 1. As noted earlier, Chase and team were here within 2 hours after my call – which was after-hours already 2. Chase initiated and continued excellent communication, including photo and video documentation, about arrival times and work to be done live 3. His team arrived at the stated time on Friday. Chase was here on-site to continue evaluations and keep me in the loop, and they finished all the work within one day 4. While the team was working, Chase – after requesting permission – climbed all over our roof, removed leaf build up that we hadn’t cleared out yet, and inspected all other aspects 5. Chase identified, documented, and repaired issues that could be small now but could be costly later (i.e., nails on one of our porch skylights weren’t sealed) – at no additional charge a. He also identified other items would likely be the next things to fail (i.e., boots); offered a reasonable price; and, once agreed-upon, replaced them with proper ones while on-site completing the repair test 6. Everyone was incredibly respectful about our home – everything from minimizing the sawdust from the crawlspace to running the entire backyard area over with a magnetic roller to ensure no nails or other sharp objects were left behind (especially important w/ a kiddo and a dog) Most importantly, they guarantee their work and clearly take pride in doing the right thing – delivering high-quality workmanship and exceptional customer service – the first time. On behalf of our family, I’m incredibly grateful to Chase and his team at Barkley-Jensen Roofing and Restoration for everything they did for us.
I had my roof replaced in the summer of 2025 by Barkley-Jensen Roofing and Restoration, and I could not be more satisfied. After a heavy hailstorm, Ryan from Barkley-Jensen came out to evaluate my roof. He carefully documented the damage and worked directly with my insurance company to get the replacement approved—even though I had two earlier claims denied. Thanks to his persistence and knowledge, this time everything went through smoothly, and all I had to pay was my deductible. Ryan stayed involved every step of the way. He was on-site while the crew completed the work, and afterward he followed up with me personally to make sure I was completely satisfied with the results. The process from start to finish was painless, professional, and stress-free. I highly recommend Barkley-Jensen Roofing and Restoration, and especially Ryan, for anyone needing roof repair or replacement. They turned what could have been a frustrating process into a seamless experience.
Brakley-Jensen replaced our roof and WOW what a great job..The installers were so nice and knowledgeable and professional in their work.. would recommend Barkley-Jensen anyone who is looking for a roof replacement.