UPDATE: I am updating my previous review because I appreciate the owner working to my things right. The items were cleaned well when we did eventually pick them up, and due to the delay, we received a full refund. We appreciate the emphasis on correcting a challenging experience and wish the business the best.
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I am writing this review acknowledging there is still a chance for this business to make things right, and for me to adjust my star rating. However, until I have my garments back in my hands and can verify there has been no damage to them, I am currently leaving a 1 star review. If I receive the garments back in good condition, along with the full refund I… read full review
About Deluxe Laundry and Dry Cleaners
Deluxe Cleaners, a family-run business since 1981, offers top-quality dry cleaning and laundry services to Triangle residents. The company's considerate and informative staff provides convenient, professional, and affordable services. Customers praise the business for its quick turnaround time, with some even receiving expedited service on short notice. The staff is welcoming and friendly, with attention to customer service. Deluxe Cleaners has received excellent reviews for its work on delicate items, such as a white slip cover couch, which came back looking like new. The business is also praised for its competitive pricing and high-quality work on garments, including dress shirts and hemmed pants.
Reviews
EDIT: they reached out shortly after I made the initial review, and they were able to re-clean the dress and remove the stains for free, which was great.
I had a few pieces dry cleaned last month, and on one of the dresses only half of the stain was removed. I contacted them multiple weeks ago, and never heard back. This is a fixable issue but their lack of communication is a problem.
Deluxe Cleaners is FANTASTIC. I called on a Saturday, asking if a Tuesday turn around time was possible for a pair of pants to be hemmed (I know, a little obnoxious, but my birthday was Thursday and I was leaving Wednesday morning for a trip.) At first they told me Tuesday evening might be a stretch, but they could have it ready for sure by Wednesday morning. I said it was fine, and dropped of my pants a little after 12 on Saturday. Kathy took my measurements in like five seconds flat, and was very sweet. She told me that the tailor had already spoken to her, and that I would have my pants Tuesday afternoon! I just picked them up, and the pants are truly perfect. Beautiful,… read full review
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Hours
Good to know
- accepts credit cards
- free wi-fi
- bike parking
Location
101 Two Hills Drive, Carrboro, NC 27510
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