Cone Health Urgent Care at Burlington offers a professional and caring experience. The staff is described as kind, pleasant, and genuinely concerned about the patients' well-being. The wait times are short, and the care provided is excellent, with the staff listening to the patients and acting accordingly. The facility also has a convenient drive-through option to protect patients from further illness.
Patients have praised the urgent care, highlighting the quick service and friendly staff. The receptionist, nurse, and nurse practitioner have been commended for their efficient and compassionate care, even in emergency situations. Customers have appreciated the thorough examinations and the staff's willingness to listen to their concerns. The urgent care has been described as the best care patients have received, with the nurse practitioner's knowledge and the overall experience exceeding expectations.
Samantha Merrill is fantastic!!! A bit of a wait but what can you expect when there is only 1 NP. WORTH the wait, she is thorough and just a joy to be around, Her nurse was awesome, the lady at the front was super nice. Overall 5stars from me.
I was seen in a reasonable amount of time by PA Micheal, who confirmed my diagnosis and who arranged for an anti-inflammatory shot as well as a prescription. A kind, knowledgeable staff in a clean and pleasant waiting area.
Great friendly staff & we were in and out. I definitely enjoyed the complementary coffee and snack while I waited. From the front deck to the staff in the back everyone was great kid and patient
3866 Rural Retreat Road Suite 104, Burlington, NC 27215
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