We had an elderly dog with chronic issues who unfortunately came into an acute pain issue. Our normal vet refused to even speak with us about it due to her chronic issues, stating there was "nothing they could do". Certainly if an animal is in pain, there is something that can be done; at least looking her over. I called Dr Tickle's office as it was the first one I googled. When I went over the issue with the receptionist, she put me on hold and a second later Dr Tickle herself picked up. She worked our beloved animal in that day. We tried our best over the next three days to help, but ultimately our Sofia succumbed to her pain and we had to let her go.... read full review
August 2020
Our cat was recently attacked by a feral animal. She was lethargic, extremely feverish, and had obvious puncture wounds. Our family has several pets, and they were all regular patients at Burlington Animal Hospital, and so we called right away to make an appointment. Unfortunately, we were told that there were absolutely no available appointments until the next morning, and that BAH was advising all patients who couldn't get appointments to go to All Paws Emergency Hospital. This was at 11:30am. All Paws doesn't open until 6pm. But since this was our only option, we were forced to wait until 6pm to take our pet to All Paws. There, an emergency vet examined her,... read full review
August 2020
This place is unbelievable. They are turning away regular patients for lack of available appointment times, claiming they're slammed, and yet the veterinarians still manage to take 2-hour lunches from 12-2pm every day. Totally unprofessional. Who takes a 2-hour lunch every single day in the middle of a pandemic, leaving customers without care?
We had an elderly dog with chronic issues who unfortunately came into an acute pain issue. Our normal vet refused to even speak with us about it due to her chronic issues, stating there was "nothing they could do". Certainly if an animal is in pain, there is something that can be done; at least looking her over. I called Dr Tickle's office as it was the first one I googled. When I went over the issue with the receptionist, she put me on hold and a second later Dr Tickle herself picked up. She worked our beloved animal in that day. We tried our best over the next three days to help, but ultimately our Sofia succumbed to her pain and we had to let her go.... read full review
Our cat was recently attacked by a feral animal. She was lethargic, extremely feverish, and had obvious puncture wounds. Our family has several pets, and they were all regular patients at Burlington Animal Hospital, and so we called right away to make an appointment. Unfortunately, we were told that there were absolutely no available appointments until the next morning, and that BAH was advising all patients who couldn't get appointments to go to All Paws Emergency Hospital. This was at 11:30am. All Paws doesn't open until 6pm. But since this was our only option, we were forced to wait until 6pm to take our pet to All Paws. There, an emergency vet examined her,... read full review
This place is unbelievable. They are turning away regular patients for lack of available appointment times, claiming they're slammed, and yet the veterinarians still manage to take 2-hour lunches from 12-2pm every day. Totally unprofessional. Who takes a 2-hour lunch every single day in the middle of a pandemic, leaving customers without care?