About Appalachian Mountain Health - Leicester
Reviews for Appalachian Mountain Health - Leicester
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Appalachian Mountain Health - Leicester is a healthcare provider dedicated to offering comprehensive and compassionate services to individuals and families in Leicester and the surrounding Western North Carolina communities. The experienced team provides a range of services, including primary care, behavioral health, women’s health, pediatrics, and on-site pharmacy services. Many patients appreciate the knowledgeable and friendly staff, noting that they make appointments comfortable and positive experiences. The ability to communicate with staff through an app and receive prompt responses enhances the patient experience. However, some patients have expressed frustrations with the billing department, citing issues with receiving repeated bills despite assurances. Overall, the facility is well-regarded for its welcoming environment and commitment to quality care, making it a recommended choice for medical needs. Sliding fee discounts are available for eligible patients, further supporting community access to healthcare.
The Negative posts about phone calls are outdated. Their phone system is more updated and organized. I have been getting my care here for over a year and I have no complaints. Referrals to specialists have been scheduled in a reasonable amount of time. No problem with getting my appointments set up. In house labwork is professional /skilled and can be done whenever is convenient for patient. They are currently doing Telehealth appointments only with pandemic until restrictions are lifted.
Wanted to update that things have only gotten better at Appalachian community health center. There is truly a whole team of care providers that handle most of my health issues...read full review
I always have a pleasant experience in the office during my visits! Rebecca is knowledgeable, approachable, and warm, which makes every appointment comfortable and positive.
However, the billing department has been a bit frustrating to deal with. I’ve called multiple times and was told to disregard a bill, only to receive the same bill again several times. I have not been quick about scheduling checkups after having to follow up with the billing department multiple times to resolve issues.
The staff here is amazing and I love the fact that I can reach them through the app and they get back to me within 24 hours. I would most definitely recommend them to everyone. The pharmacy is also right there on site.