Secure Restoration

Secure Restoration is a 24-hour emergency disaster cleanup company located in North Carolina that specializes in water damage, fire damage, mold damage, sewage damage, and storm damage restoration. They have highly trained and skilled damage restoration technicians who are dedicated to providing fast and effective services. Customers have praised the team's professionalism, politeness, and extreme care taken with their belongings. One customer mentioned that a team arrived within two hours of their call to start the mitigation process for their home after a pipe burst. The team, led by Juan, included Houston, Tim, Jair, Ezra, and Kevin, who consistently communicated the work's progress and showed consideration for the customer's home and belongings. Rob from Secure Restoration was especially praised for his calm and reassuring presence during a small kitchen fire, guiding the customer through every step. His team handled everything from initial cleanup to full restoration after a water heater broke and flooded the basement, removing water, drying the area, and eliminating the musty smell within days. The staff was described as very professional and kind. Customers also appreciated Luis, who went above and beyond to explain every detail, showing dedication and care. Overall, Secure Restoration is highly recommended for their quick response, professionalism, and excellent service.