About 1-Tom-Plumber
1-Tom-Plumber is known for its honest, efficient, and reliable plumbing services. Customers appreciate that the company does not sell unnecessary services and always gets the job done. Technicians like Joey, Urban, and Cameron are praised for their professionalism and thorough explanations. They handle various plumbing issues, including unclogging kitchen sinks and addressing emergency situations. One customer shared a story about how Cameron quickly responded to a water emergency, alleviating anxiety and allowing her to continue her important work as a Hospice Nurse. Overall, 1-Tom-Plumber is highly recommended for its prompt and friendly service.
We got off to a shaky start because I misunderstood company policy and was not happy about it. But Keean Pearson would not settle for a dissatisfied customer to the company he clearly respects. Keean remained calm and professional, and was solutions-oriented. He is the reason that I will call 1–Tom-Plumber whenever I next need help with plumbing.
Called first thing on Monday and Keean arrived at 1pm to address the problem.
Needed a new water heater and I couldn’t have asked for a better technician because he was patient, knowledgeable, professional and provided exceptional same day service. He replaced the water heater, and also installed parts that were needed to get the house up to code.
I’m truly grateful for the overall experience and would highly recommend Keean and 1 Tom Plumber for your plumbing needs.
Will and Robert came out and seemed to confirm what Louis had determined earlier. Gave me instructions for communicating with my neighbor for their cooperation, and to schedule back with you.
Keean cane out and installed me a new house bib on the side of my home he did a great job and very nice and polite