Geek Squad

Oct 2023

Alicia is rude and unprofessional! Not only was she rude and unprofessional to me as a customer but to her cashier as well. The cashier was professional and kind throughout the interaction. Alicia began the interaction with a poor attitude and it only grew and got worse during the conversation. She offered no resolution to the situation and got mad when the young lady tried to help her to find a resolution. All this after waiting 30 minutes for her to come to the front of the store when she's the one who had ask me to return earlier in the day to give her time to figure out the issue. I had arrived at the store the first time at 3 pm and returned at 6:30 pm. She didn't...read full review

Aug 2023

Do not pay for a warranty there geek squad is trash. I bought a dryer from here and now it is not working they made two appointments and have not made it yet. One appointment does not even show in there system. I have now been without a dryer for a week and have to wait another week for them to get here then wait for them to get the part to fix it. Stay away not worth it at all. Horrible experience and when you call to complain they do not care to help!!

Jul 2023

I was 2nd in a line of maybe 3 customers at geek squad counter in Southaven MS BestBuy on Sunday morning just after 11am. when they open for business. The woman behind counter listening to the first customer in line looked up at the two of us still waiting in line and yelled that she was busy all day and didn't have time to for us.