Geek Squad

Mar 2026

I was 7minutes late for a Geek Squad appointment because of traffic. The female constantly told me that I didn't have an appointment with them at all. I told her that her screen was showing clients after 5pm. Her schedule TV screen displayed 2:47 pm and her up coming customers. However she wanted to insist that I was 15 minutes late and then it took her another 3 minutes to get to the name my appointment was under on her TV screen having trouble getting the screen to move in the right direction. Then she rounded it off to 15 minutes. Not considering I had to wait for another 3 minutes for her to come from behind the curtain because they have no bell to alert them...read full review

Jun 2024

I just wanted to recognize a super awesome employee by the name of Paul who works in auto radio. I purchased a Kenwood car stereo for my Jeep late last year Jeep installs aren't easy but he did a great job! I think it was before Christmas last year and today I stop in to buy a new iPhone cable. As I walk into the store I bump into Paul he recognizes me and helps me pick out the correct cable That's pretty good customer service

Nov 2022

First time I have ever gone into a store and the employees had so little respect for customer who was so ready to purchase a refrigerator. The first person was a manager in the refrigerator dept. who just walk away, maybe something I said but really. A young lady went to get someone to help but they never came. Three associate who appeared to be carrying on a jovial conversation at the exist tried to help but it was too late then. Do I really have to beg for Best Buy to sell me a fridg???!