About Family Heating & Air - Ocean Springs
Family Heating & Air is a trusted HVAC service provider in Ocean Springs, MS, with over 100 years of combined experience. They offer a variety of services, including air conditioning repair, furnace replacement, and duct cleaning, available 24/7 for emergency needs. Customers appreciate the friendly and professional staff who work hard to meet their HVAC needs. The technicians are knowledgeable and thorough, ensuring that every job is done right. The office staff is also very nice and always ready to help when needed. Many customers have had positive experiences, praising the company's excellent customer service and expertise. Some reviews mention specific technicians, like Allen and Nathan, who are known for being respectful, courteous, and very helpful. The company consistently demonstrates a strong commitment to customer satisfaction through careful work and helpful advice on new equipment and services.
Still some work to be done on our new system but my wife and our were highly impressed by the competence, patience in explaining system capabilities and thoroughness of Shane McNeely. We look forward to working with him again!
David was a great technician and very professional. Will definitely use this company again!
Hands down, this is the absolute best company in the business! David, the AC technician who was dispatched to our home, was very knowledgeable, prompt, friendly, and professional! He was quick to diagnose the issue, order parts, and make sure I had no further questions before he departed. These folks are the real deal for anyone looking to have a trustworthy, fair-priced company to take care of all of their heating and air needs. I can not recommend them enough! Thanks again to a wonderful crew and company!