Geek Squad

Mar 2024

I know they are good at their job but there isn't a phone number that goes to this store in Gulfport, MS. It redirects to either a different country or some other place. Guys please get a business phone so customers who spend tons of their hard earned money can reach you directly and not have to go through robot calls and trying to understand foreign accents. I just want to be able to speak to the Store I bought my electronics from. SO please hire a telephone company to install a system in your store and have someone on hand to answer the calls.

May 2023

Getting some one to talk to over the phone was just unnecessarily difficult. However when I finally got someone, they were quick to the point, got my appointment set and the call was over in 3 minutes and they answered all of my questions.When I got to my appointment in the store everything went pretty smooth. Every thing seemed to take a reasonable amount of time, friendly folks, and they seemed focused on what I was wanting to get done. (Replace a keyboard and get a screen protector for my tablet.)Would be 5 stars if the phone menu wasn't nearly impossible. I'll just stop inside to make an appointment next time.

Mar 2020

They were very friendly and professional. Fixed our problem quickly and without making us "semi-eldery" seem too dumb. I'd use them again. Forgot to mention that they stayed in touch and were a little bit early.