Walmart Vision & Glasses

Dec 2024

Worst customer services/attitude from employee named Mercedes. Please hire genuine people who want to help. I just wanted to reorder contacts didn’t need all the attitude and eye and neck rolling it’s giving a bad spirit especially from a fellow black women

Dec 2024

I was not happy with Walmart vision . I doubt I’ll be going back for a few reasons . Customer service was not the best . I called 4 times asking when my glasses would be in. They kept telling me they were in shipping status. The 15th day I called again. When the lady heard my name she says “ we texted you that they were here “ I said I didn’t get a text , even looked again at my phone to be sure and I got no text. I didn’t have an extra pair to fall back on . I would have not went there if I known it would have took 15 days to get my glasses. I prefer going to Zenni or Eyebuydirect online because they will ship the next day . Even Crown vision has fast turn...read full review

Oct 2024

Would leave 0 stars if I could. Front desk staff was amazing and attentive. So they themselves get 5 stars. BUT THE OPTOMETRIST?? Dr. Cuci??? Zero. Went in to the vision center for a quick exam (thinking nothing because I assumed I would have nearsighted issues like my mother had. Had it been more serious would’ve went somewhere honest) words become fuzzy when watching a show with subtitles so I went in to be seen the next day. I was told I had astigmatism. Which, cool? My mom has it, grandmother, great grandmother, so on and so on. Now after she looked into my eye, she said there was pigment on my macular. Then proceeded to ask me if I smoked. Asked me about 5-6 times,...read full review