Fast, quick response to my water heater emergencies this winter! I appreciate the lead technician’s honesty and transparency with my repair and will use them to replace my water heater in the next year.
About Unique Heating and Cooling
Unique Heating and Cooling is highly praised for its exceptional customer service and professional technicians. Customers appreciate the quick response times, with appointments honored punctually and efficient repairs completed promptly. The technicians are noted for their friendliness, politeness, and attention to cleanliness, including wearing shoe covers. Even during emergencies, such as late-night calls on cold days, the team provides fair pricing and thorough service. The company is known for showing up the same day when others cannot, and their communication is excellent. Many customers have been impressed by the quick response, the quality of the products, and the skills of the technicians. When a 20-year-old air conditioner stopped working, a very competent and experienced technician confirmed that a new unit was needed, and within 48 hours, two excellent technicians installed a high-quality unit. The team is professional, explains procedures clearly, and ensures customer questions are answered before leaving. Overall, Unique Heating and Cooling is recommended for anyone seeking reliable heating and cooling solutions, making it the best choice for HVAC system maintenance and installation.
Reviews
This is an overall great review for UNIQUE Heating and Cooling. They take care of our two HVAC systems and boiler heating. It starts with the exemplary customer service of Joey who always answers the phone with a pleasant voice and attitude. He answers questions, takes notes, passes the notes on to the correct person and always contacts us with status. He tries to schedule technicians who have been to our house before or someone who is familiar with the make of our systems. If a technician needs to cancel for whatever reason, Joey already has an alternate technician and multiple dates for services to offer.
The technicians are well trained and can easily explain… read full review
I was having a minor A/C issue and Unique sent someone out the next day. My tech was helpful, informative, honest, and took care of the issue quickly. Just a nice company to work with.
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Hours
Good to know
- accepts credit cards
- welcome!
Location
11760 Westline Industrial Drive, St. Louis, MO 63146
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